Trutech Mp3 PlayerDefective product!

T
This review was posted by
a verified customer
Verified customer

My son has had the MP3 for not even 2 months. He told me that he pressed the on button and goes on but none of the songs show up. When he plugs it into the computer it doesn't show the file that all the songs are in. I didn't keep the receipt because I didn't think that it would be this bad. I am very mad and so is my son.

Responses

  • Fo
    Fordega Jun 17, 2011

    I purchased the T512 a few year ago. I loaded the music and podcasts onto it. I bought an iPod shortly thereafter and put this in a drawer. I took it out and find that I cannot delete any files from it. I have had other difficulties with it but this is the worst.

    0 Votes
  • Di
    dis-statisfied Jun 03, 2009

    I bought my Trutech MP3 player about three months ago, and I 've been satisfied with it. Recently, however, it turns on and flashes "MP3 Player" and won't do anything else! I have a new battery in it and everything. Why is this happening? Is there an easy fix? I'm hesitant to create an account with "JustAnswer" because I don't know anything about that company. I would really just like to know why the thing works for a few months and then goes to crap?!

    0 Votes
  • Tr
    trillion Apr 15, 2009

    Okay this is a piece of crap. But most of you can recover your device.

    If you are running Windows XP you will need to go to start - run - diskmgmt.msc. This will bring up your hard driver, cd rom, and tru tech device. Plug the tru tech in and refresh diskmgmt.msc.

    For me it too quite a while to be seen by the computer - maybe 3 mins. Next right click on the trutech device in the diskmgmt.msc window and chose format. (note I said RIGHT click and not left click)

    It will say formatting and take a few minutes.

    Now it should be ready to have songs copied to it again so you can start over.

    This is how I recovered from the "flash error please backup the data and format the player error", but it works for most errors.

    PS. You will lose your songs, but this way, you can start over.

    0 Votes
  • Ru
    Rushy Feb 12, 2009

    I tried to upload the songs from my Trutech mp3 to my laptop and now it wont even turn on for more then two seconds and i have to take the battery out and put it back in just to have it turn of agian...Junk is all I can say.

    0 Votes
  • Ky
    kyle Feb 05, 2009

    i bought a mp3 from tru tech this is my second one i only had this one for a few weeks i shut it off cause school was starting i turned it back on and now it says "flash error please backup the data and format the player

    0 Votes
  • Ka
    Kailyn Jan 30, 2009

    hey all of you.
    i saw all of you stating that this device sucks and it isnt putting music on your mp3 and i have the solution.
    alright open up the the file removable disk e or f whatever the mp3 comes up as and click on it.
    where it say voice right click somewhere in the box and go to new and then click on folder.
    LABEL THAT FOLDER MUSIC!!! and save all your mp3 music files there. and wala
    click safely remove device and put in your earphones and hear your tunes. hope this helped you out.

    0 Votes
  • Ta
    Tara Dec 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I bought the Trutech Mp3 Player 1 GB and had not yet opened the package for fear of getting stuck with a piece of garbage. After reading these comments, I have decided to return this product.

    Well, what can you expect ... Made in China

    0 Votes
  • Do
    Donald Jackson Nov 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my sister bought he son a turtech Mp3 player he had it for about 4 months now and she went to go delete a song out and now all it says is error plz load and reformat the drive and it wont show up any type of of memory or anything it wont even show that it has songs

    0 Votes
  • Ni
    nikki b Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    trutech sucks ### i bought a tv it only worked for 4 months and it broke the ### at target wouldnt take it back so starlite said they would but it would cost 200 to ship out, i had to pay that after all the damn trouble i went thru!!! so i just threw the piece of ### away! what a waste of money, target should not sell there products...and i got an mp3 player as a gift but i didnt even bother using the piece of ###. people need to ban those products

    0 Votes
  • Si
    Simply me Sep 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This ### SUCKS!!! My husband bought this for me after Christmas. My children all got IPODS (apple of course) my being jealous he bought this crap. I can not delete the songs. I'm glad this site is in existence because my husband thinks that I'm just a ditz it's not me it's this Junk. Never again I'll just take my $30 to Kmart and get the one they have on sale and it plays videos.

    0 Votes
  • Ir
    Irate May 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I bought this mp3 player 2 months ago to listen to at work. It worked when it wanted to and the other day told me it needed to be formatted. Now i have no songs on it and can't download any onto it. So now i have this stupid mp3 player that doesn't work and hardly ever did anyway. It was a complete waste of my money

    0 Votes
  • Ke
    Kellen Stewart Apr 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This MP3 is a mess! I just got the MP3 and I loaded songs opn it, then I pop in a battery to turn it on and nothing. So 2moro I'm goin 2 Target and getting a replacement. If this one dosent work any better(which it most likeky isn't based on other reveiws) I'm just goin 2 get my money back. Just a Suggestion any time you buy something save your receipt.(especially electronics)

    0 Votes
  • Ma
    Marques McCray Apr 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i just recently bought a trutech mp3 player and i did not keep the reciept but i thought that all iwould have to do when i got home was plug it in and sync it with windows media player but that didnt work and i cant load any song
    tell me what i am doing wrong get bac with me @ my email address

    0 Votes
  • La
    Laina Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I purchased this trutech mp3 player about 2 months ago. I figured all I needed it was for vocal lessons and music and to save my parents money. Randomly, about 3 days ago. I turned it on and all that would read on the screen was "flash error! please backup the data and format the player." I checked the storage and everything is fine. What do I do?!

    0 Votes
  • My
    Myrna Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Bought this product for 40.00. Came home to down load my music and no such luck. I should have bought the cheaper one which probalby would have worked. This is a true SCAM and the company is making bucks off of a product that does not work.

    0 Votes
  • Ca
    CANDYCANE Apr 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I BOUGHT THIS LAST WEEK AND MINE WORKS FINE...FOR NOW, YOU CAN'T EXPECT MUCH FOR $30 BUT AT LEAST IT SHOULD FUNTION.WE ALL SHOULD HAVE KNOWN THIS WAS SOME GARBAGE WHEN WE FOUND OUT IT DIDN'T COME WITH INSTRUCTIONS OR A MANUAL! THE ONLY PROBLEM I HAVE IS THAT YOU CAN'T ORGANIZE YOUR MUSIC FILES THE WAY YOU WANT SO MY ROCK N' ROLL, RAP, R&B AND SLOW JAMS ARE ALL IN DIFFERENT ORDERS, IF I WANNA MAKE LOVE TO WANNA OF MY SONGS (SLOW jAMS) THEN i HAVE TO WORRY ABOUT LIL' JOHN PLAYING NEXT SCREAMING IN MY EAR!!! (L.O.L)i FEEL FOR YA'LL!!!

    0 Votes
  • An
    Annynomys Apr 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have a TruTech MP3 Player Ver 3.120.110 and when I try to put songs on it, it stops in the middle of a song and my player's screan turns off and than back on. Help!

    0 Votes
  • Je
    Jessica Mar 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I suggest you call the 800 number Cynthia provided
    and have the company fix or replace the item.
    Other MP3's are better ..and next time I know better!!

    0 Votes
  • Cy
    cynthia Mar 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i got this device for christmas and at first it was working fine, then when i tried to add more songs it said it was full; however, it still have some space left on it. Then, weeks later, it said "flash erro. format disk" or whatever. ok so i did that. i erased all the files and put them back on and it was working okay for a while, but then it did that error thing again. so i repeated the processes and it was working ok-then it did the error thing AGAIN. so i formatted it and all-but it continues to state "flash error" message. i can not make it work now at all. i am going to call the 800 number and complain about this product!! if anyone wants to call and complain, the number is [protected].

    0 Votes
  • Da
    Dallas Mar 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When it says the file has no authority to put it on, check to make sure the hold button isn't on or else nothing can be deleted or added onto the trutech player. I have trouble with it now other than that. I tried to delete some songs and add some new ones and it won't let me. It sucks. I am buying a new MP3 player.

    0 Votes
  • Ma
    Markus Creech Mar 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Worst product ever made. PERIOD. And adding to the fact that the product doesnt work there is ABSOLUTLEY NO SUPPORT FOR THIS PRODUCT.

    I can't even believe this is legal.

    0 Votes
  • Ta
    Tavia Mar 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I got the Trutech SMP- 1GBL as a Christmas. Since then I have had TROUBLE PUTTING MUSIC ON and taking it off. I've often found myself having to CONSTANTLY UNPLUG IT and plug it back in, just to get one song on/off. To make matters worse, a couple of weeks ago it completely CRAPPED OUT on me!!! If I press the on button, the SCREEN STARTS FLASHING and I have to remove the battery in order to cut it off. I've not been able to use it since then. I feel THERE'S NO USE IN COMPLAINING!!!! No matter what, it's still!!! I should have just used my money to feed starving polar bears or something...

    0 Votes
  • Mo
    Morgan Feb 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I completely agree with all of the comments about this product's defectiveness. There is definitely something wrong with Trutech. My Trutech Mp3 player model SMP-1GBL lasted for almost a month.

    It was working fine and then that error message popped up. It said, "error! please backup the files and format the player." So I deleted all the songs from the player, I re-formatted it, and I re-uploaded the songs back onto it. The error message went away, but it still wouldn't play any songs. The thing still wouldn't work.
    For hours I sat at the computer and tried to figure out what was wrong with it and I kept re-formatting it and deleting the songs. I was so frustrated with it that I was in tears.

    Eventually, I found this very site, complaintsboard.com, and to my astonishment, there is a [censored]load of complaints about this product.

    This ###ing sucks. I'm 22 years old and I don't have a lot of money. I'm gonna have to save up some money for a while so that I can buy a decent mp3 player.

    And what the ### is with that dancing unicorn that pops up when you turn it off? Cause I thought that was weird. When you turn off the Trutech, this dancing unicorn shows up and it says "bye."

    But there is nothing that I can do to make this product perform the way that Trutech claims it should.
    Silly me, I thought products were supposed to work. I should have just burned the 30 bucks I spent on this device; I would have gotten more use out of the heat of my money burning than I have with this Trutech piece of ###.

    All I can say is DO NOT BUY ANYTHING FROM TRUTECH. But especially, don't by the Trutech mp3 player model SMP-1GBL. It is defective.

    Oh yeah, and the brief time that it did work, it ate up batteries like no other. I would have to change the battery like every 2 days.

    0 Votes
  • No
    norman hall Feb 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was given an TRu Tech MP3 player and it has been nothing but trouble. In fact useless would be a better way to describe it. A nightmare to download music and the final thing is that when switched on it displays some message about flash error and needing formatting. No idea how to do this. But cannot switch the thing off except by removing battery! If anybody from Tru Tech reasd this, stop making MP3 players and do everybody a favour.

    0 Votes
  • Ro
    Rodney Feb 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My trutech player has recorded the songs, but they won't play! I think they have been stopped. There's a small bold square on the side of the screen, andit looks like the "stop" icon on cd players and things. HELP!!!

    0 Votes
  • Jo
    Joseph Campbell Feb 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I recently bought a truetech 1gb mp3 player for 12.99 at a goodwill store and it was brand new and i couldnt download anything.

    0 Votes
  • Ke
    Kenny.L Jan 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    ### THIS PIECE OF ###
    i hope the ### at trutech get sued
    and target i didnt even plan to buy this
    i just wanted to read the back and the dude it took it out of the case pay for it her eor up fornt? im like i just wana see it...sir you gotta buy it.. WTF any store that carries it
    need to take it off their shelfs
    TRUTECH sucks ###.
    Right idea.. good price Needs better hardware.
    so alll in all
    its a piece of ###..
    DO NOT BUY THIS

    0 Votes
  • Gr
    gregkotowitz1977 Jan 06, 2008

    I bought one for my wife. When I put the battery in it got really hot and melted slightly. Of course it doesn't work. Thank the Chinese for this. I think it's about time we stopped importing junk from them.

    0 Votes
  • Ja
    Jade Jan 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Wow, I'm really mad right now. My parents bought this mp3player for me for my morning jogs and I was pretty happy...I uploaded about 98 songs on it, went well..now i'm trying to delete some of these songs and it keeps saying the device either stopped working or disconnected when i do. when I try to upload songs it says the same thing. this piece of crap. i'm really pissed right now.

    0 Votes
  • Br
    briana Jan 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i brought a mpe player from this company as well and it doesnt work.its not letting me put any music on here.the computer told me that it dont recognize this device and try agin. i had this way too long and i tried it on every computer every computer is tellin me the same. dont buy mp3 players from trutech not just mp3 players but any electronics.

    0 Votes
  • Ha
    Haley Dec 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Im very bumed about this peice of JUNK its not even funny, ive been wanting something like this for a long time, and when i finally get it. IT DOESNT WORK!! Dont ever buy this Product-
    Trutech- SMP-1GBL. Im telling you DONT do it.

    0 Votes
  • Ha
    Haley Dec 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I just got a trutech MP3 from my grandma and it doesnt not work and it is a JUCK... So my suggestion is to never buy this JUNK ever!!

    0 Votes
  • Pe
    Peter Stachelek Dec 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    We purchased a Trutech Model T-1000M from Target and cannot load music files to it. there are no instructions or drivers available for XP users. Totally ridiculous wait times when trying to contact the company. We will be returning this "garbage" to the retailer!

    0 Votes
  • Ra
    randall carder Dec 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I hope who ever makes this piece of ### is the next country we declare war on! This thing worked the first day then it deleted all the music.Our gov. is so worried about the drug problem here when are they going to do something about this.trutech sucks balls.Im pissed that 30 bucks has caused so much grief.So the bottom line is dont buy this ### from target or anyother trutech brand.

    0 Votes
  • Lo
    Loretta Kleman Nov 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought my son a Trutech MP3 player model #SMP-1GBL for his13th birthday. However, we are totally unable to erase music from it. I cannot find a website for help either. I have other things to do with my time than sit on the phone having someone not be able to help me. I will never buy anything else with this product name.

    0 Votes
  • Ju
    justin hamblin Nov 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought your mp3 player no more than 1 month ago and now it wont load music onto it no more it sucks its basically a worthless piece of crap so i want a refund or at least an exchange thats alot of money to spend on something that does not work. I expect to get an email or something to fix this problem, this is ridiculous.

    0 Votes
  • Pa
    Patricia Oct 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Oh, this is very scary. I'm from Brazil and a friend had bought to me the mp3. The computer doesn't recognize the mp3 already, and for me $30 dollars is a lot of money here in Brazil... I just hope this problem to be temporary... If anyone knows how can I resolve this problem, please help... Thank you.

    0 Votes
  • Th
    thomas blethen Oct 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought it, tried to load music on to it and it said error cant load music.

    0 Votes
  • Ma
    Matthew Brooks May 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought one of these on my 16 th birthday which was 7months ago and it finally died. It won't hold any more then 6 songs now and the screen is glitchy. I honestly would have thought TRUTECH would make something better then this. Oh well, guess I'll go buy a 150$ Sandisk which can play videos and music.

    0 Votes
  • Da
    David Mount May 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I get the "player is protected" error when I try to load mp3's but have accidentally left the "hold" button on. Switch the "hold" button to "off" and it might work.

    0 Votes

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