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CB Sustainable Home and Construction Review of trex deck boards
trex deck boards

trex deck boards review: Lowes 1

C
Author of the review
10:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

In November I went into the Lowes store looking for trex deck boards and at that time I spoke to a Manager. He sold me two bundles for $200 each, which I purchased on my credit card along with a delivery fee. The next day I was informed that I could not get them delivered and that I had to get refunded because it was a stocked item. I feel this is not my fault and I should get them for what the price I was quoted. I called the store and spoke to the store manager several times and I felt he gave me the run around. I called once again and he told me that he could not sale them to me for that price. He did not offer me an apology or a discount for all the trouble I had. On the day of the delivery I had contractors waiting to put the deck together. I feel the if I was sold the boards at that price then I should get them at that price.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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dennisrt
Boiling Springs, US
Mar 24, 2010 7:30 am EDT

why do people think if something is rung up inncorrectly it is thier right. you grt what you pay for people!