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CB Apartments Rentals Review of Trenton Property Management
Trenton Property Management

Trenton Property Management review: Non Performance 1

M
Author of the review
12:24 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My elderly aunt, who lives on the west coast, had a deadbeat tenant living in her house in Trenton. She wanted him evicted and I agreed to help her out.
I did a Google search for Property managers in Trenton and that is how I found Trenton Property Management. We got off to a good start and within three months, they had the deadbeat tenant evicted. I was very pleased.
At this point, services started going downhill. The tenant who was evicted brought in one months rent for $750 but the money mysteriously disappeared. It took me two months and four requests to get my money back!
The property manager had to get the house ready for rent and got a bid of $3, 500, which I promptly paid. The money was to be used to get the house ready for inspection after which a new tenant would be moved in. After three months of false promises and delays blamed on the Department of Inspections, I came to the conclusion that something was wrong. I called Hamilton Township and asked how long it takes to get an inspection and they told me it takes three or four days!
It was at this point, I realized that Trenton Property Management was deceiving me so I terminated their services the next day and hired a new property manager. He went out to the property and reported to me that the house had not been properly prepped for inspection. There was a worker there who was complaining he had allegedly not yet been paid because Chris Carlino told him that I hadn’t paid yet. It was then obvious that the reason the house was never inspected was because the property manager failed to get it ready for inspection. My new property manager called and scheduled an inspection a few days later and it failed miserably.
When I called Trenton Property Management to ask for a partial refund for the work not completed, the owner, Mr. Chris Carlino became very agitated, raised his voice and hung up on me.
I have also heard through the grapevine that when Trenton Property Management submits a bid to a client, they allegedly add on another $500 for themselves but it is hearsay and I have no way to verify this. I will say, however, that it came from a very reliable source.
I would advise potential landlords who are in need of a property manager to avoid Trenton Property Management. Otherwise, “you’ll be sorry”.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Angry tenant27
, US
Jan 21, 2016 10:37 pm EST

This company is full of crap.. My residence was full of mice and roaches. With many complaints they finally called a exterminator. They never fixed anything. None of my windows had screens cabinets broken floor sunken in toilet runs 24/7 banisters unstable.. Electrical is a problem. Even after the city cited them twice they still fixed nothin . Please please do not rent from this company. You will regret it. You will be unhappy... Chris carlino is a true fraud. He talks to you like your nothing.
BEWARE...

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