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Tophatter

Tophatter review: I could not get on the website anymore ( 67 comments)

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Author of the review
3:37 am UTC

I was looking for on line auction and I found tophatter.com and it looked kind of good so l log in with my name, address and then they asked for credit card number in case you win that has a card to pay for your items. So, l put my credit card on their site. As soon as l placed my credit card number on their site, the site went closed, so I could not get on. And to cut this story short my bank then did nothing for me.

67 comments
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Brenda952
US
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Apr 09, 2014 1:13 am UTC

I read the complaint that the person wrote saying "before they even started bidding they was ask for a credit card'. I sorry but I have bought a few items from Tophatters, never once have I had to give my credit card information until I won the item I was bidding on. Undoubtedly, you were on Quibids, they do ask for credit cards before you bid and they will remove funds from your account before you bid on anything.

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Sioux Harlen
Christchurch, NZ
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May 20, 2017 3:39 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Mickey Mouse 3, D light doesn't work - it's a dud!

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Charles J. Dell
Boston, US
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Jun 16, 2017 2:56 pm UTC
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Received this item with broken chain!

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Vickie Hunter
US
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Aug 13, 2017 10:52 am UTC

I didn't get refunds on those items.

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Calvin Quach
Long Beach, US
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Mar 15, 2018 10:23 pm UTC

Until today 03/15/2018 we did not receive our ordered product

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Calvin Quach
Long Beach, US
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Mar 15, 2018 10:24 pm UTC

Did not receive our order # [protected]

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Bruce Dorr
Boulder, US
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May 26, 2018 9:08 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I just need to access my account again. I prematurely cancelled it.

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roshounda cleveland
Milwaukee, US
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May 30, 2018 8:18 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

my order was shipped and email was sent saying that it was delivered, i never received it.i called the postal office and they said the mailman delivered to the wrong address and can not remember where he left it, so how can I get my order again.my order number is [protected], and the tracking number is ly066624077cn.i want my order!

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ted coppola
Palm Coast, US
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Jun 10, 2018 5:09 pm UTC

have not recevied Hearing aid purchased on may 24, 2018 only numbers i have are6573518 or6575351 got those from american express. i can still dispute charges according to american express. how do you want to proceed

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Deonda
Orange, US
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Aug 15, 2018 2:27 am UTC

I'm am never buying nothing it's not the right stuff and it's a scam

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Asfolath
Queens, US
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Aug 15, 2018 12:24 pm UTC

I won a substantial amount of auctions and everything is of VERY POOR quality. The jewelry that was listed as authentic 14k or sterling silver is NOT AUTHENTIC. Electronic devices are extremely CHEAPLY MADE. I left negative feedback on items that were then turned to positive by the company so they could fool more people. I WANT MY MONEY BACK!

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ted coppola
Palm Coast, US
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Aug 15, 2018 2:01 pm UTC

item was purchase on May 24 2018 never receivded it.American express was billed. only numbers i could find were [protected] or 6575351. Was this item ever ship? How do you plan to to proceed.? I can still dispute the charge with American express. how do you want to handle this?

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CountrySue
Lévis, CA
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Aug 15, 2018 6:35 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

hello i had to closed my account with tophatter cause i ve lost my credit card automaticly i have to stop that card for safety now i want to go back and i can t at the same hotmail adress that i have how can i reactivate my count with you ? thank you

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Geraldine lucci
Austin, US
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Aug 20, 2018 9:24 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I ordered camping equipment 6wks ago, l orderedlipstick pencils, l ordered magnetic eyelashes, l ordered sm light l won & pd with my credit cards also ordered from the dollar site which is now closed u guys took over what happened to products l pd for on that site? I have been a good customer & will continue to be if u rectify this problem

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Russell Lester
Crete, US
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Aug 20, 2018 11:09 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I tap on the heart but never get a chance to bid. You have my email address so why don't you give me a chance to bid?

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Mike Cortez
La Vergne, US
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Aug 20, 2018 4:51 pm UTC

I was under the impression that I would receive several model cars.
Today I got only one car (1). I want the rest of the cars .
Who would pay $12.00 for one car? I think this is a false offer to sell.

Payed on May 09, 2018
I intend to contact Paypal and inform them of this scam.

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Calvin Quach
Long Beach, US
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Aug 20, 2018 5:01 pm UTC

Until today 03/15/2018 we did not receive Wifi Camera. We paid on Jan 11, 2018with Visa ending in 4280. Please make a refund for us ASAP.

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Tc686
NZ
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Aug 20, 2018 8:23 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Where is my watch I find it [censored]ing annoying that tophatter has been preparing to ship for half a month not [censored]ing good enough I want a refund now

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Judy Hebert Halstad
Elk River, US
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Aug 20, 2018 10:46 pm UTC

Took forever to receive product because it came from China. When packages were opened the product was old, stiff and could not be separated from the strip to be used on teeth. Tried calling the customer service number and got a recording stating it was offline!

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roshounda cleveland
Milwaukee, US
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Aug 21, 2018 2:32 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

the postal service lost or took my package to a different address, and my tracking number is ly066624077cn.so do I get another watch the same one?with no cost to me?my name is roshounda Cleveland.my watch that I ordered I did not get it, the postal office was to deliever it but they lost it, so do get a another one?

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Bruce Dorr
Boulder, US
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Aug 21, 2018 3:58 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am unable to reset my account. I cannot log on. Please reset my account, Cordially, Bruce Dorr

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Wen Lee
US
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Aug 21, 2018 4:02 am UTC

I bought this drone six times now. They got the payment everything was verified then they cancelled the item six times. This is a scam. I want to start a class action suit.

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emabelle
North Port, US
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Aug 28, 2018 3:54 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I would like to return order #[protected] made by wharshaw51@gmail.com. I received it about 10 days ago. I have sent five emails but don't think they are going through. Please send me return mailing instructions and if there is any help with return postage Thank you very much William

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Michelle Pugh
Columbus, US
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Aug 28, 2018 8:24 pm UTC

My email address is my son name deranddavis@yahoo.com I asked for password reset y'all want send me one I let y'all charge my account for 13 sales I'm contacting a attorney cause I can't see account and it's been 5 days since I log on or bid on anything else my name is Michelle Pugh please send link to sign on at deranddavis@yahoo.com

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Joyce Maus
Brainerd, US
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Sep 01, 2018 7:26 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

of one bottom sheet and two pillow cases, but no top sheet.

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Edward L Davis
FR
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Sep 01, 2018 10:10 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

This is a body camera, like the police camera.The camera has been paided for, it has not shipped, I am Having difficulty With this company, getting a refund on an unshipped item is evasive,

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michelle nardi
Canoga Park, US
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Sep 01, 2018 6:33 pm UTC

They list their phone number but no one picks up
what good is providing a phone number when they dont answer

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Nermeen
New York, US
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Sep 02, 2018 1:19 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I'm supposed to receive my order by December 19 and I didn't get it yet and they sent me to rate my item while it's still in transit which doesn't make any sense.
Always it's written estimated time delivery & it never came on time and tracking the item is horrible because it stuck with a specific date for weeks.

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red24
Navarre, US
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Sep 04, 2018 6:53 am UTC

My product page...1st page to pop up with items for bidding...freezes up. Cannot scroll down nor up. Tried refreshing the page...no help. Tried another computer, same results. Any ideas why?

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Connie Snyder
US
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Sep 05, 2018 10:02 pm UTC

I ordered a camera Nikon lens and never received it and it's Pai for

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Alan moret
Melbourne, AU
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Sep 10, 2018 8:02 pm UTC

Still waiting for delivery above item
It's now been one month and nothing yet has arrived at this
Address 1-5 armitage crescent shorewell park.
Tasmania Australia
7320

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Madison Martin
Ashtabula, US
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Sep 10, 2018 11:22 pm UTC

I need someone to call me. There are several items that I paid for that have not been received. I need to talk with someone. I can be reached at
[protected].

Lynda Brown-Wright

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petea thats me
Mays Landing, US
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Sep 19, 2018 7:22 pm UTC

the connection to the watch for charging is to big for the watch receptical the hole on the watch is to small for the connector

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Lil Wee
Walnut Ridge, US
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Sep 20, 2018 4:25 am UTC

I ordered a smart watch ndd I only have my tracking number it never shipped to usps it was suppose to be here on the 23rd of august and it never showed up I'm going to sue if I don't receive my order

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Aquilah
Stockbridge, US
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Sep 20, 2018 5:08 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I wanted to buy this product like with cash from my pockets and it says I have to pay for my invoice. I like this app but I think it should also allow some people to pay up front because I don't know ring size but I want to see it in person to know if it fits or not. That's why I wanted to pay upfront.

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Jerry Adams
Lansing, US
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Oct 02, 2018 1:38 pm UTC

still no delivery on the products I bought, why so long and no tracking no

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Ruth Raphael
Port Charlotte, US
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Oct 15, 2018 8:35 am UTC

My order # was [protected] and was cancelled. No action has taken place as a credit for $12 on my visa acc't. PLEASE RECTIFY.
THE ORDER DATE WAS JULY 30, 2017.

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Holly nguyen
Chicago, US
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Oct 15, 2018 7:38 pm UTC

Please get back my money, please email for me hollynguyen0820@gmail.com ... thank you .

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Kathleen Westley-Ringer
Big Timber, US
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Oct 16, 2018 12:05 am UTC

This is not a complaint.

When I try to log in since last year the screen says I cancelled my membership. I do not recall this and would like to be activated.
I would like to see the list of what I purchased and purchase more for gifts.

Please and Thank You!

Sincerely,
Kathleen Westley-Ringer
kw-ringer@hotmail.com

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Vickie Hunter
US
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Oct 16, 2018 3:00 am UTC

I didn't get my money back on those items. I need that money. I should have never tried Tophatter. I don't like this.

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