SUBMIT A COMPLAINT

Tim Hortons inside the Royal University Hospital in Saskatoon Sktim’s gift card terminal been available since coming to hospital in april!

Lo Sep 16, 2019 SK Review updated:

I have been coming to the RUH hospital since the end of April. I am a frequent user of this particular Tim's location and we were given a gift card from friends to use during our visits to the hospital! This terminal and when spoke to the employee regarding the non use of it, that I was told it's a technical issue why not only this Tim's but all in this extended building are affected! What kind of service is this to your customers?? It is unacceptable that a service that your company sells/promotes leaves their customers hanging?? Terrible

  • Updated by Lou anne Lautner, Sep 16, 2019

    Inability to use Tim’s gift card at this franchise terminal and told its technical issues! Since end of April and it’s still not working! Terrible customer service!

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Comments

  •   Sep 16, 2019

    Things break. Use your precious gift card at another store.

    0 Votes
  • Ma
      Sep 16, 2019

    @SubSquirrel While things break, the issue here is that the system was down since April.

    0 Votes
  •   Sep 17, 2019

    @ mark henderson That’ll her opinion. It might have been working but failed again.

    0 Votes

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