Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: tim hortons new coffee lids ( 1 comment)

R
Author of the review
3:33 pm UTC

On behalf of all the people that share the same feelings that I have, I want to complain about Tim Hortons new coffee lids. Why did Tim Hortons stop using their original lids? There were no issues with them. Every time I order coffee now, the coffee comes out even before opening it. It's worse if it's opened when the car is moving or when I'm walking. Also, I can't bite the coffee cup anymore. Before, I had to bite the coffee cup so that I can perform whatever I'm doing. Tim Hortons has to go back to it's original lids otherwise I'm sure that it's going to upset a lot of customers like myself.

View 0 more photos
1 comments
Add a comment
R
R
robgrant519
Toronto, CA
Send a message
Sep 22, 2019 8:09 pm UTC

The new lids are ridiculous. They have a dribble rim that collects coffee and pours out before the let even hits your lips. They're very hard to open, and in my personal opinion that they even change of the flavour of a double-double. Everyone I have spoken with agrees that these new lids are terrible please go back to the old lids.

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints
  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 15, 2026
  7. View all Tim Hortons contacts