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Tim Hortonspumpkin spice latte & breakfast sandwich

Va Sep 29, 2019 BC

My medium pumpkin spice latte was only half full when I got it in the drive through, with no whipped topping on top of it. I ordered a breakfast bacon sandwich and instead got a sausage one. I ordered an apple fritter as well and when I got to the window she said they forgot to ring it through, and had me pay for it separately. They don't read the order back through to you in drive through, and they push you through so fast that they take the order off the screen before you can check if it's right and even see the total. This is a constant problem with this location, I called to complain and they said there's nothing they can do. Consistently the worst customer service of any Tim Hortons I've been to.

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