Tim Hortons review: coffee

There have been several times that I enjoy a nice cup of coffee in the late even, night, and every time it taste light Hot Water with cream, No favor of coffee, and because it's late (after I get home) and get comfortable, I have no plans to go back to return it, So it's just a waste of my money.
It taste like the coffee grounds has been reused . I don't understand why I can't get a fresh cup of coffee. Help "Fresh Coffee "