The complaint has been investigated and
resolved to the customer's satisfactionResolved Texflex — customer service
resolved to the customer's satisfaction
We signed up for Texflex and they took the money out of my paycheck. After 2 months of paying my doctor bills I used up my medical savings account and asked that I get paid back from the money I had been paying into the system. A month later I called again, and then after... called every month.
Now, 6 months later, they sent me a debit card I can't use because all moneys have been used... but they still won't send me my money. They've told me that it's been sent twice but they give me different dates that the money was sent. I've paid in approximately $1, 000 and to this date haven't received back even one penny. They will keep telling me the check is in the mail and once again I'll file a report that they lost it, get it notorized, and mail it in. Tex flex will pretend to issue another check and I'll be doing this all over again in April.
This organization is a scam.