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Tek Squad called me and notified that there is some kind of problem with my computer. I’m not a computer specialist so I tend to believe such claims, and they’ve made it easy for me by saying that they are authorized microsoft support agents. I ended up paying $300 to those scammers and only then I realised that it is a set up. Microsoft confirmed they have nothing to do with this company… scam.
AWFUL! The worst customer experience I have ever had! We placed a service request for our refrigerator on July 8th, 2022. It is now Aug 11th and we STILL have no resolution or end in sight. It took the 1st Tech a week and half to even come diagnose the problem (July 19th). He said he would order the part and be back to fix it. The 2nd Tech came back on Aug 1st to make the actual repair. He arrived at the house, but said he would have to leave b/c he forgot his necessary tools to make the repair! I was patient and said "okay". He came back the following day - Aug 2nd, but when he went to install the part, he said the the 1st Tech ordered the WRONG PART and they would have to start over and go back and order the correct part and to please give them another 7-10 days. Again, I said "okay". I called today (Aug 11th) to find out the status b/c I had not heard from ANYONE. The manager of the office said the Tech closed my job as "complete" and they didn't have any more parts on order for me! She called her Tech ...and he admitted he FORGOT TO ORDER IT! So now, we have to wait another 2 weeks! The manager was NOT at all apologetic about the situation and had the basic attitude of "well ..they just messed up. We'll get the part reordered now". And didn't seem to understand my frustration of going without a fridge for so long with 3 children at home! The worst customer experience EVER in any industry!
The same thing happened to me. How do I get out of this scam? Has anybody gotten an invoice?
TekSquad has just contacted me saying I need to pay them $299.98 for my two year renewal. I don't remember signing up for their service two years ago and so far cannot find a payment to them anywhere. Because I can't return their software (not on my computer) they say I owe them $149 to cancel! This has to be a scam or robbery or both! What should I do?
6/3/21 Tek Squad sent me a letter just like the one at the top of this page, threatening legal action if I don't reactivate or return software, or pay $149.99. At least I did not let a stranger into my hard drive.
I also have had numerous calls from tek squad, telling me my computer has been hacked. they request access to my computer. they say it is running slow, which it is not. I always tell them that i will not give them random access to my computer. then i hang up. i payed 250.00 for a 4 year subscription. i will be taking my computer to my local trusted computer fixer, to have this removed from my computer. Erma williams lake city, fl
I had a similar incident about 3 years ago. Was triggered by clicking on a facebook item - 'fake news' about Trump getting divorced! Screen said your computer is infected, call Microsoft immediately on
Just received ANOTHER call telling me my "computer" is infected in some way. Caller identified himself as an employee of TEKSQUAD.com. When I did a scam search of this company I found your website. When I read the above complaint letter to the caller and asked if TEKSQUAD is associated with Microsoft, he hung up.