Tapjoy/ Cooking Dash review: not receiving promised reward for completed offer

My favorite game is cooking dash. Silly as it may be, it is my nightly relaxing tool.. but the customer service or lack of is unbelievable! For a company this large; (w obvious exceptional developers) how can what essentially drives the company (us) be apparently a non issue. I ALWAYS have problems getting rewards. NOT CASH I'm talking about fake gold. I don't get it. It's almost impossible to get rewarded for anything other 5 gold. I am now spending my valuable time trying to get a response from a recent marketing "tool" that doubled the gold. I being the fool... (as iI I usually avoid all offers) signed up for Ebates, purchased a Sam's membership for 45 dollars through groupon and anxiously awaited the 512 gold reward. It has been 1 month. They simply removed the fact that I had even sent a request. I'm so disappointed. So disgusted really that I continue to support a company that repetitively lies to their customers. I just love the game! I would really like to see what legal recourse I might have as a representative for all of us that are consistently not receiving promised rewards. I am just sending what I have sent by email. I have proof of every step required that I have sent already. Too much to attach here.

Sincerely,
6 year loyal Cooking Dash player

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