The complaint has been investigated and
resolved to the customer's satisfactionResolved Sunshine Timeshares, Inc. — Took marketing money up front and never sold anything & had lots of excuses
resolved to the customer's satisfaction
We received an unsolicited call to sell our Great Vacations Club membership which was due to expire in about 6 months. The woman "Gail" was very convincing and told us that she thought we had at least a "90%" chance of renting/selling one or more weeks (we had 14 total weeks) and that she had tons of buyers looking for properties but not enough inventory. We took a leap of faith and trusted her and paid the $999 up-front marketing fee. Then we never heard from her again. I called her 2 1/2 months later and asked her what was going on. She said the hurricane (a week or so before) was unforeseen. That doesn't take away from the 2 months prior to the hurricane that she didn't sell anything for us--and those 2 months were July & Aug, which she assured us were extremely busy months. To sum up, I called her each month after that--always ME calling her--to see what was happening. Still nothing. I am mad at myself for not checking this company out. Come to find out, they have a D+ rating with the BBB & are not accredited. Huge red flag! They have had 18 complaints filed with the BBB in the last 3 years! They have 22 complaints filed with the Attorney General's Office in Florida. In our first conversation, "Gail" very slickly addressed the BBB issue right up front saying that these complaints were mostly resolved and that the remaining few would be resolved very shortly. IT"S GARBAGE! We are fighting for a complete refund.