Two drops of water from kitchen ceiling during rain on September 26, 2025. Then nothing until rain on October 14th and then 4 or 5 drops. Leak stopped again. Called my ex-husband to see if it was possible it was water pipes. He checked and said it was not possible discovered there are solar panels in that area. I called Sun Run on October 18. They set up an appointment for serviceman to come check the roof on October 22nd. It rained again that morning and there were two mor drops of water. Technician did not show up for at least three hours later? He couldn’t see any leaks so decided it was plumbing. Sun Run decided from the pictures he took that it was plumbing and denied my claim. I don’t know of any plumbing that leaks only when raining.
Country of complaint: United States
Desired outcome: Sun Run needs to repair the roof leak and soon as there are several days of rain forecasted. I would appreciate a response.
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