I paid thousands of dollars for laser hair removal. It has been an absolute nightmare trying to get an appointment for treatments. The staff will always call and cancel appointments on the same day stating their machine is "broken." I have not had all of the treatments that I paid for. Now we have found out that they have closed the business and all phone numbers are out of service. Also, their website and social media pages have been taken down. They have cheated countless people of their money. All services are paid for upfront. There are several recent reviews online of customers who have been cheated. The owner did not notify any of her customers that she would be closing her business.
Desired outcome: The owner of this business needs to be held accountable for such careless actions. I want a refund for services that were not rendered.