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CB Retail Stores Review of Sportcraft Ltd
Sportcraft Ltd

Sportcraft Ltd review: POOR and UNRELIABLE!! 2

E
Author of the review
2:26 pm EST

We purchased a Air Hockey Table #34012 04 a few years back at Costco. The machine won't turn on any longer. I am extremely upset that after spending $300+ $$ on this HEAVY game, there are no replacement parts available.

I think if Sportcraft has "time limit" on when they make parts for the items they sell, they needs to post it directly on the box: "SPORTCRAFT ONLY HAS PARTS FOR IT'S GOODS FOR A VERY MINIMAL TIME"

I emailed customer service days ago, asking if there was "anything" they can do? No response..
Sad. You would think if they don't offer parts for a product THEY made NOT long ago, they would AT LEAST offer a discount on the next purchase...Crappy, crappy service.

What I REALLY want is the darn part to a table I "Apparently" spent WAY too much money on...
Otherwise, I would "appreciate" a response to my concern!

2 comments
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garnsuz
LA MESA, US
Jan 05, 2012 5:37 pm EST

I purchased a Sportcraft Air Hockey table. From day 1, it's not worked. I tried to get it replaced through the store; it's considered "seasonal" and no longer carry them. I called and e-mailed Sportcraft - they haven't responded. So I'll return it and get my money back and NEVER purchased anything from Sportcraft

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intheknow..
, US
Dec 31, 2011 11:19 pm EST

http://dealbook.nytimes.com/2011/12/30/liquidation-is-expected-for-sportcraft/

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