The complaint has been investigated and
resolved to the customer's satisfactionResolved Sovereign Health of California — Sovereign Helaht of California,Tonmoy Sharma
resolved to the customer's satisfaction
The problems with this program are many. We sent our son to this program after he was discharged in the middle of the night from another program for non compliance. Our original agreement was with an agency in another state. In the middle of the night I get a phone call from Vicky Hartman who adamantly is demanding a credit card number to pay 20, 000.00 for my son to come to a California program inmediately. I paid for the program which was really lacking in so many different ways. My son has been to other programs before and he said that the program director at the house called Ohana Palms had no idea what he was doing. None of the services promised were ever delivered. NO doctors, psychiatrists were on hand. Medications took forever to be delivered and the place was a chaotic joke. At the main treatment center, the patients complained during family groups on weekends that none of the services promised by the marketing department were being delivered and most of the staff looked lost in their own little world. My wife and I also spoke to some staff members who complained that the so called doctor Tonmoy Sharma who had been kicked out of England for posing as a doctor, was not even providing basic health insurance to all of his employees. This is a man who makes millions from billing insurance companies and he won't even provide health insurance for his own employees. DO NOT make the mistake of dealing with Vicky Hartman as this woman is seriously unethical and deceitful. Our son is doing better in another program in Oregon now after we threw away a lot of money on this program. DO NOT DO THE SAME. This scam of an agency is misleading everyone aaand if you doubt our testimony then you should show up on Saturday and Sunday mornings at about 9:00 AM and speak to the patients.