Sonia EstatesVery unprofessional

P
This review was posted by
a verified customer
Verified customer

Very unprofessional, staff & owner are extremely rude, never let/buy a property from them, or you have to repent after signing the contract.

Responses

  • Jo
    John Smith Smith Feb 07, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Do not deal with Kamal.
    Rudest person ive ever spoken with in my life.
    Wish i had never ever rented off these people.

    1 Votes
  • Ab
    Absoultely disgusted Aug 22, 2012

    I was told a property I was interested in had car parking and on their listing it clearly stated "off street parking" i agreed to take on this property in the knowledge that car parking was available. weeks later on the day I was all packed and ready to move in, I was advised there actually wasn't car parking available. They told me that I could park in the shopping centre car park at £10 per day. I checked this out even though I obviously wasn't happy and it turned out that even if I wanted to park here, the shopping centre states "NO OVERNIGHT PARKING" so I was lied to yet again, she then advised me that I don't need a car!!! Anyway, I went into the office to try and come to some sort of agreement and was told that "Off street parking" does not mean that the property has a car park. Instead I was told I can park around the area on surrounding streets (which again does not mean off street parking) This was another lie they told me, as I called Harrow council who told me that there was nowhere for me to park around the area at all, I would have to park at least 2 miles away from the property. So this means that even if I was willing to pay a fortune for car parking (of which i wasn't) this still wasn't an option! I told them I would still accept the property without parking if they could compromise by wavering my £250 admin fee or compensating us in some way for their error. I was told NO! The next day, sonia's told me that they could get me a parking permit, so I asked if they were willing to pay or meet me halfway as a goodwill gesture. I was told "Why would we do that? i tell you what, come and get your money and go! actually don't come in, give me your account details and I'll transfer it!!" (How rude!) I called Harrow council just to see whether they were this time telling the truth, however found that again they lied - there were no permits available AT ALL!! Don't trust Sonia's at all, when I explained the situation to reputable estate agencies, they said they had heard plenty more stories about Sonia's and that this did not surprise them! They are so rude (even shouted at my mum when she tried to speak to them) and most importantly are complete and utter liars. Very unprofessional- and I'm not usually one to complain but I'm so upset. I'm now left with 2 weeks to find a place in time to start uni :(

    1 Votes

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