After an agreement for adoption fees and processing, when it came time to transport the cat, there was a surprise $800 fee that was not disclosed in original agreement. No terms/conditions on website, no disclaimers. Couldn’t afford another $800, and person taking my money refused refund, followed by ignoring messages and calls. Other complaints stated that after they paid the $800, delivery would not be done without an additional $1500 for insurance. They scam people out of a lit of money and do not deliver. Esmerelda McKenna personally kept the payment for the cat I was supposed to receive.
Country of complaint: United States
Claimed loss: 300
Desired outcome: I want my $300 refunded and charges filed against Esmerelda McKenna
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