Was contacted by sales rep who had a "corporate" buyer interested in 25 timeshare weeks. Closing on properties would happen all together when 25 contracts were in place and buyer's attorney had reviewed all paperwork. I signed contract in September 2008 and requested a Buyer's Request List. My credit card transaction of $2, 000 was completed, but I never received the Buyer's Request List. Every time I called Showcase Resorts, I spoke with a different representative who told me of "progress". On July 13, 2009 I spoke to Michael Jones and was told that all paperwork was with purchaser who was completing final review. The closing should have happened by end of July or mid-August according to Mr. Jones. I heard nothing further. My phone calls since July 13 have never been returned. They still have my $2, 000.
The complaint has been investigated and resolved to the customer’s satisfaction.