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CB Magazines and Newspapers Review of ShopMags.com
ShopMags.com

ShopMags.com review: Horrible place 1

B
Author of the review
12:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The company shopmags.com is a horrible place to try and get a magazine subscription. I ordered two subscriptions as a gift at the beginning of April and was told in 8 weeks they would come. Now it's been close to 5 months and still no magazines. I have contacted them throug email several times (because they refuse to give me a phone number) and have been told they are on the way. I was then told by August they would be here and guess what it's the end of August and no magazines. Big surprise. So please never use them to buy your magazines if you actually would like to get them. They are a horrible company and should be shut down immediately!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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ask_mikey
Somewhere, US
Feb 04, 2010 12:24 am EST

I ordered magazines from the same company in early November. My order states "8-12 weeks for delivery". It's been 3 months and still no magazines (I ordered 3 subscriptions, one is a weekly). I've contacted them several times, and they tell me how I should be grateful for all the money I am saving, and that I need to be patient. I called two of the publishers and neither has me listed as a subscriber yet. I understand they use a middleman that processes these in bulk (which is how they get the discounts), but don't tell me 8-12 weeks if it's really going to be 16-20. I'm going to give them 2 more weeks and ask my credit-card company to issue a chargeback for not fulfilling the contract.