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CB Business and Industrial Review of SHFT Global
SHFT Global

SHFT Global review: product 1

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9:01 pm EDT
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Dear Team, I bought an article (HID Light kit for car) from www.carhidkits.com on Feburary 9 2018. One of the light has stopped working in 9 days. On February 10, I emeiled the company regarding the faulty light. I got the replaced article (ballast) on 5th March after 24 days. On March 22nd AGAIN the ballast burned out and I informed the company about it the next day on 23rd March 2018. This time they said I need to cover the shipping and handling. Isaid I do not want to keep the faulty lights and send me a shipping lable. But they said I have to pay the shipping and handling which I cannot afforf since the article is worth $55 approx. On April 3rd I agreed to return and pay for the shipping and handling however, the company is saying that they do mot accept faulty item? This product is of no use since it is not working at all. First of all they tool 24 day to send the replacement which caused the delay in the using the product.

1 comments
J
J
Jachey
, US
Jul 23, 2019 10:12 pm EDT

They claim to have great customer service and warranty however nobody returns emails or phone calls. My led headlight quit working after 7 months.

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