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CB Contractors and Consultants Review of Scam Fauds Christo or Christo rental property
Scam Fauds Christo or Christo rental property

Scam Fauds Christo or Christo rental property review: Scam Fauds Christo or Christo rental property

C
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1:29 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Christo or Christo rental property
These people are thieves, I've had a horrible experience with them and they've extorted money from me. Check out the NON-DISPARAGEMENT clause (from http://christoproperties.com/terms-and-conditions/).

Please read these rules carefully. By taking possession of the rental premises, You are agreeing to the following terms and conditions. You are also agreeing to these terms and conditions on behalf of all other tenants and guests. Christo Properties (“Christo”) may terminate occupancy early and impose financial penalties if a guest or invitee violates these rules. This may include eviction without reimbursement and full loss of deposit.

NOISE

Guests shall have due regard and respect for the quiet enjoyment of other guests and neighbors in the community. Guests are required to keep music and noise at a level that is inaudible outside of the rental unit. No amplified sound of any kind is allowed on the exterior of the premises. No visual or audio equipment other than cell phones by be brought onto the property without written permission.

NO SMOKING

This is a NON-SMOKING unit. No smoking is allowed in the premises of tobacco or any other substance. Smoking is permitted outside in the open air and generally there are ash trays provided. Guest is responsible that the smoke does not filter back inside the rental unit. Tenant agrees to pay a $350 fee if there is any evidence or smell of smoking during tenant’s stay. Tenant understands this fee will be charged to tenant’s credit card on file. Christo shall be the sole decision maker if this so.

CHECK-IN / CHECK-OUT

Guests are welcome to drop off luggage between 11am and 4pm. Guest may be in the property for no more than 10 minutes and storage personal belonging in an area away from cleaning staff. Early tenant occupancy disrupts and distracts cleaners and so tenants on site for more than 10 minutes will be considered “early check-in” and be charged according the maximum amount for doing so without the privilege of gaining access to the property.

All guests are expected to check out @ the posted or agreed upon time. There is a 15 minute grace period at such time in tenants still are occupying the property $15/minute will be charged against the deposit until all occupants have vacated the premises.

From time to time with special permission bags may be left on the property. Exact times may vary (generally 2pm is max). ChristoProperties, owners, and affiliated persons or entities assume no liability for baggage left in the home.

NOT ADA ACCESSIBLE

Tenant understands that premise are private residents and are not handicap accessible.

PETS

Pets are permitted in rental units only with prior written approval. There is a $150.00 per-pet fee. All pets must be leashed at all times when not in the house. All pets must be up-to-date on rabies vaccinations and all other vaccinations. Christo retains the absolute right to require the immediate removal of any pet determined to be out of control, destructive, damaging, aggressive, noisy, or otherwise disturbing the quiet enjoyment of other guests or neighbors. Pets may not be left inside or outside of the home unattended for any length of time.

Pet owners are responsible for cleaning up any/all pet refuse. Pets are not allowed on furniture at any time. Any evidence of pets on furniture or uncleaned refuse may incur additional reasonable cleaning fees. Pets specifically including but, not limited to dogs must be bathed within 24 hours of arrival to the home. Pet owner agrees that most animals have an oil which can permeate carpets or furniture and if “smelly” can be difficult or impossible to remove. If the home “smells of pet” upon exit professional cleaners may need to be called in at the pet owners expense. Should this not remove the smells in furniture or carpet it may need to be replaced at owners expense plus labor and damages to later tenants. This specifically includes but, is not limited to cat urine. Owner agree there is no “proof” of smells and grants sole decision on such matters to cleaning staff and/or Christo.

Owners accept full responsibility for all pets behavior and damages. Undeclared pets previous to check-in will be $300 per pet and are held to the same standards as listed above.

DAMAGE/RESERVATION DEPOSIT

A reservation deposit of up to $1, 500 is required. This will be held in reserve on your credit card to ensure the amounts are available on your credit card(s). If multiple credit cards are used for the reservation, a $500 damage deposit will be held on each card. The deposit is NOT applied toward rent; however; it is fully refundable within (14) days of departure, provided the following provisions are met. All card holders will be joint and severally liable for any monies owed.

No damage is done to unit or its contents.
No charges are incurred due to contraband, pets, or collection of rents or services rendered during the stay.
All debris, rubbish, and discards are placed in dumpster and soiled dishes are placed in the dishwasher and cleaned.
All keys are left on the kitchen table and all doors and windows in the unit are locked at checkout.
All charges accrued during the stay are paid prior to departure.
No linens are lost or damaged.
NO early check-in or late checkout unless there is written permission by Christo.
Parking passes are left inside the unit upon departure.
The renter is not evicted by Christo or local law enforcement.
Tenants are responsible for the safety and security of the property during their stay. Doors and windows must remain closed and locked during sleeping hours.
Should any damage happen on the property during the tenant’s stay or between cleanings by Christo staff, tenant occupying the property is 100% liable. Christo shall have sole discretion to use the security deposit(s) for any damages to the rental unit. Tenant agrees to follow all dispute resolution policies as noted below.

PAYMENT

An advance payment equal to 50% of the rental rate is due at reservation. This is non-refundable. The advance payment will be applied toward the rent. Please make payments via credit card. The advance payment is not a damage deposit. The BALANCE OF RENT is due sixty (60) days prior to tenant’s arrival date.

CANCELLATIONS

The reservation and deposit are non-refundable. Cancellations, early departures, or changes that result in a shortened stay that are made less than sixty (60) days from the arrival date will result in a forfeit of the advance payment and reservation deposit and will owe the remaining balance of the reservation. Cancellations that are made greater than sixty (60) days prior to the arrival date will result in a forfeit of the advanced payment and reservation deposit, but will not be liable for the remaining unpaid balance. Christo will endeavor to mitigate tenant losses by attempting to re-rent the premises for the cancelled days. Any rental of the premises for the same days cancelled upon by the tenant will result in a refund to tenant of that pro-rata share for that day minus a 30% operations costs incurred by the rental.

ALTHOUGH RARELY USED Christo has the right to rescind this agreement at any time for any reason. In the event this clause is exercised, there is no right to restitution.

Christo retains the right to remove guests as a result of damage to property, disturbance of quiet enjoyment of neighbors, or any other reasonable cause. In the event this clause is exercised, Christo has right to remove guests immediately and without a court ORDER AND THE SOLE DECISION IS THAT OF CHRISTO PROPERTIES, at the guest’s EXPENSE WHICH MAY INCLUDE LOSS OF DEPOSIT.

MAXIMUM OCCUPANCY

The number of allowed guests in the home is the {# of allowed overnight guests x .6} = additional guests that can be in the home but not staying over. Example: The Oasis allows 13 overnight guests x .6 = 7.8 visiting guests. Please visit the amenities section to get the total number of registered overnight guests allowed on the property. An additional charge or $150.00 per person per night for guests in addition to 10 will be assessed unless management grants permission in writing waiving this charge.

TENANTS

Only people named to management prior to arrival may stay in the home. The number of guests shall not exceed the maximum number allowed in the premises description.

VISITORS

Visitors are welcome in the home but may not stay overnight. Any person staying past midnight (12:00 am) on any day shall be considered an overnight guest and be subject to an additional charge of $150.00 per person per night unless Christo grants prior permission in writing waiving this charge.

The number of allowed visitors in the home is the {# of allowed overnight guests x .5} (e.g. The Oasis allows 10 overnight guests x .5 = 5 visitors). Anything over this amount will be deemed a party or event. Events or parties are not allowed without prior consent from Christo. Tenant agrees to a minimum fine of One Thousand Five Hundred Dollars ($1, 500.00) for any unauthorized event or party . Christo may permit events if scheduled and paid for in advance of the stay. This is only done with written permission.

EVENTS

From time to time events may be allowed with written permission and often at additional cost.As an incomplete sample the following actions will be considered “having an event” and should have written permission to do so:

Over the maximum number of visitors
Any visitors in the home past 12 midnight
Bringing a cater into the home
Bringing any rental item into the home such as tables, chairs, glassware, plates
Bringing sound equipment into the home
Having entertainment of any kind, DJ’s, and/or bands
RATES MAY VARY

Rates may vary from advertised price. Some such factors that may affect rate: length of stay, holidays, seasonal rates or discounts, etc. Christo endeavors to be as accurate as possible on rates and shall expediently inform tenant of any changes to advertised rates.

MINIMUM STAY

This property requires a three (3) night minimum stay. Longer minimum stays may be required for certain time periods. If a rental is taken for less than three days, the tenant will be charged the three-night rate.

HOUSEKEEPING SERVICE

While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. Maid service is available for an additional charge. There is a one-time linen, towel, and cleaning fee charged at the start of your stay. The house is expected to be left neat, orderly, and in a similar state as when entered. Failure to do so may incur additional cleaning surcharges.

RATE CHANGES

Rates subject to change without notice.

FALSIFIED RESERVATIONS

Any reservation obtained under false pretenses will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in and may be removed from the property with no reimbursement and full loss of deposit. This includes but is not limited to:

The renter of the property not being present at the time of check in
Picture ID not matching reservation information
Unregistered or undisclosed guests
PARKING

Parking may be provided at an additional cost via space or parking passes located inside the unit. Rates may vary based on unit. Tenant using off-street parking must read posted signs and must display the parking pass at all times if using one. Failure to display may result in towing or ticketing of vehicle at tenant’s expense. Tenant agrees to leave the parking passes inside the unit at departure. Management is not responsible for any ticketing or towing on city streets.

INTERNET

Internet service is provided. You acknowledge you are responsible for all uses of the Internet. You agree not to use it for any illegal purpose, including: copyright infringement, wire fraud, etc. Any inquiries by law enforcement, government agency, or ISP may result in disclosure of your contact information based upon Christo’s sole judgment.

STORAGE AND SECURITY

Christo may retain storage and operational space in the home. These areas are not included in the use and rental of the property and are considered private property of the owner. These areas should be respected and treated as such. Actions taken to circumvent locks, security, security systems, storage cabinets, or action that access space, forbidden, locked, or restricted in any way, shape, form or marking may result in fines up to $5, 000 based on the owner’s sole judgment. Furthermore, we will prosecute to the full extent of the law for criminal breaking and entering and/ or any other crime punishable by local, state, federal, or international law.

OWNERS CLOSETS AND STORAGE

From time to time the owner may retain storage and our operational spaces in the home. These areas are not included in the use of property and are considered private property of the owner. These areas should be respected and treated as such. Actions taken to circumvent locks, security, security systems, storage cabinets or action that access space not intended, forbidden, locked, or restricted in any way, shape, form or marking may result in fines up to $5, 000 based solely on the owners judgement. Furthermore, we will prosecute to the full extent of the law for criminal breaking and entering and/ or any other crime punishable but, local, state, federal, or international law.

HOT TUB/JACUZZI

If there is a hot tub/jacuzzi on premises:

No children under the age of 12 are permitted in hot tubs at any time. The American College of Obstetricians and Gynecologists (ACOG) state that becoming overheated in a hot tub is not recommended during pregnancy. When using the hot tub, remember there are certain health risks associated with this facility. USE AT YOUR OWN RISK. When not using the hot tub, leave the cover on so hot tub will remain warm. DO NOT STAND OR SIT ON THE HOT TUB COVER. They will break and you will be charged for replacement. Some hot tub maintenance will be required for stays in excess of one week. The hot tub is drained and cleaned every 90 days per standard specifications. If tenant soil the water rendering it unusable and requiring a special cleaning they may be charged a drain and clean fee of $250 at Christo’s sole discretion.

FIREPLACES

If there is a fireplace on premises:

Do not throw any paper or other combustible materials in the fireplace other than newspaper to start the fire and follow posted instructions.

TRAVEL INSURANCE

Christo highly recommends all tenants purchase travel insurance. Christo is not liable for and will not refund any losses caused by acts of God, act of government or any government body, acts of a common enemy, the elements, strikes or labor disputes, unforeseen mechanical failure, unforeseen structural failure, software glitch, computer failure, service interruption, or other similar or dissimilar cause.

LIABILITY

Christo is not responsible for the loss of personal belongings or valuables of the tenant or tenant’s guests. By accepting this reservation, tenant agrees to inform all guests and tenant agrees that they are expressly assuming the risk of any harm, damage, or cost arising from their use or lack of supervision of the premises and by guests and invitees on the premises. Tenant agrees to indemnify and hold harmless Christo from any issues or liabilities related to any person in the home during the time of stay. Tenant takes full responsibility and liability for people invited into the home.

Tenant acknowledges and agrees that, during the stay, neither the Christo nor his employees or agents shall be liable for claims, demands, costs, or expenses as a result of any death, personal injury, property damage, or loss which may be sustained by any guest or visitor, whether or not caused in whole or in part by the active or passive actions of the owner or his employees or agents. Tenant further acknowledges and agrees to hold harmless, indemnify, and defend same against any and all claims, liabilities, damages, liens and expenses (including, without limitation, reasonable attorney’s fees) arising directly or indirectly from any such occurrences.

DISPUTE RESOLUTION

Except in the event that injunctive relief is sought, any dispute arising out of or relating to this agreement between the parties shall first require management negotiations, as described below. If management negotiations do not resolve the dispute, the dispute shall be resolved through small claims court, if less than $5, 000 is at issue, otherwise the dispute shall be resolved in binding arbitration. If injunctive relief is sought and damages exceed $5, 000, then the dispute shall be resolved in superior court. Both parties agree that venue and jurisdiction are proper in King County, WA. Tenant party shall pay Christo’s reasonable attorney’s fees and costs if tenant does not prevail in any legal action.

MANAGEMENT NEGOTIATION

Tenant shall send a written email to [protected]@house-in-seattle.com explaining why tenant feels they are not liable for the damages
Management will review the appeal and respond.
If the amount in dispute totals less than Four Hundred Dollars ($400.00), tenant agrees that Christo retains sole discretion in the validity of damages.
If the amount in dispute exceeds Four Hundred Dollars ($400.00), tenant may file a claim in Small Claims Court in King County, WA. The non-prevailing party shall pay court filing. Christo shall hold tenant money in dispute in trust until judgment is made.
Disputes not eligible for small claims court and where injunctive relief is not sought shall submit to binding arbitration in King County, WA. Otherwise, both parties agree and submit to venue and jurisdiction in King County Superior Court, WA.
This process must be used for any and all disputes between the parties and at no time may the tenant charge-back the credit card for any charges by Christo. Should the tenant charge-back the credit card(s) for any reason what-so-ever, the tenant agrees to pay a legal filing fee of $2500 plus an additional travel fee of $2500 if out of area travel is required to collect funds AND reasonable attorney’s fees and costs. Christo may charge tenant’s credit card for these fees.

NON-DISPARAGEMENT

Tenant agrees not to post any negative reviews referencing Christo or Christo rental property nor use the threat of negative reviews as a tool for negotiation and/or extortion. The definition of negative shall be determined solely by Christo. If tenant does post a negative review of Christo or Christo rental property, tenant shall have 48 hours subsequent to notification by Christo to remove the review. Failure to timely remove the negative review shall result in tenant being liable to Christo for $178.14 per day the review is viewable to the public from the date of notification. Tenant agrees that Christo may charge tenant’s on-file credit card for any fees in this clause.

Because Christo believes that honest reviews are an important part of the vacation rental experience, If contested, tenant may post any type of unbiased internet review after being found true and of fact by any court of competent jurisdiction covered within the geographical area of this agreement.

WRITTEN EXCEPTIONS

Any exceptions or modifications to any stated policy must be approved in writing by Christo.

NOTICE REGARDING OCCUPANCY

Pursuant to RCW 59.18.040(3) occupancy at the property does not create a tenancy under the Residential Landlord-Tenant Act of Washington. Tenant’s occupancy is that of a temporary guest and equivalent to transient lodging. Christo may enter the premises without notice, change the locks, exclude access, and store personal property if parties fail to vacate at the end of the term of this agreement or sooner in the event Christo terminates this agreement prior to the end of the term for any violation of this agreement.

SEVERABILITY

In the event that any provision of this Agreement is held to be unenforceable by a court with jurisdiction over the parties, such provision shall be deemed to be restated to be enforceable, in a manner which reflects, as nearly as possible, the intent and economic effect of the invalid provisions in accordance with applicable law. The remainder of this Agreement shall remain in full force and effect.

ACKNOWLEDGEMENTS

I acknowledge that I have read and thoroughly reviewed the Rental Agreement & Guarantee document, to which this form is originally attached. I further acknowledge that I have read and understand all rental policies and conditions that are listed and described in the Rental Agreement & Guarantee document and this Terms and Conditions document. Finally, Tenant agrees to inform all registered guests and invitees of all agreements between Christo and tenant and to be liable for any breaches of these agreements on behalf of tenant, guests, and invitees. Tenant further agrees that it is important to enjoy their vacation and have a good time.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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