23/05/2022: I have been standing in line early this morning. I was told last week that no appointments can be made I can just come. Now I hear they are closed no longer seeing people, it is only 12h00pm. Last week also long wait, people inside eating KFC instead of assisting. This is unacceptable, we are here for a reason. We cannot take off from work every time to accomadate this branch. Terrible service always!
Desired outcome: Improvement in work ethics, compassion for people. Can they just do the job they get paid to do!