rrvacations.net review: We haven't received quotes and money from this scamming company

I and my husband visited the presentation of the website www.rrvacations.net. They offered membership and after that we decided to choose the trip. We chose Caribbean trip, and the agent promised to provide quotes within 24 hours. After that we never heard from this company and this membership was useless. So we went to their website and cancelled it, but no one contacted us and provided refund. Please leave comments about your experience with this seller.