Rotor Piston Motorsportz review: Automotive repair

I wanted to share my experiences with dealing with Rotor Piston Motorsportz as well. I feel it's important to voice the troubles as many have already in order to expose incompetent and shady practices.

My nightmare started in December of 2020. I started on a quest to locate a shop that can resurrect my FD from 10 years of sitting since I was picking up my life and family out of NY to TX and came across RPM. During my initial conversation with Mike I asked him about the lawsuit that I came across on a review I found. His response was that it was nothing and that the customer had it out for him... RED FLAG I know. But I gave him the benefit of the doubt. (Regret)

Through speaking with many that were screwed over by him I see that there was in fact many lawsuits. (see pictures)

I also went through the phone tag and no call backs for many weeks at a time. When I did get a response it was excuses after excuses. Covid this covid that. I was told certain parts and then were changed without me knowing until I asked. Customers need to know that their money can be spent better elsewhere.

Whether you drop 2k or 30k (like I did) I believe you will get the same rude and shady treatment. As a business owner myself I can't even imagine treating customers like this and still be in business.

After many months of the progress on the car getting no where I told them that I would be picking up the car in January. So after spending the holidays with family I rented a car and drove down 6 hours from NY to their shop with a flight out of Maryland.

When I get there Mike looks at me and asks why I'm there.. Wtf! He tells me that the car isn't ready. He knew I was making the trip down and he didn't even mention that the car wouldn't be ready. So a waste of time and money. I canceled the transport and flew back home. I was told "just give me a few more months". So I gave them til May.

May rolled around and again I booked everything to make the trip down, this time to take the car no matter if it was done or not.

Even though the car ran that day, it felt that it's was put together without much care. I discovered interior parts damaged, windshield cracked (I was compensated) but now have to deal with the repairs and additional money out of pocket.

Once the car was transported home I noticed that the clutch engages high in the travel. I brought this to Mike's attention and he tells me that it's the clutch master cylinder or pedal adjustment. I put in a new cylinder and SS line bled the system and still the same. Now he keeps telling me to call the office which no one answers. He just doesn't care. He has my money... So now I have to pay to have the transmission removed to have the clutch inspected. Who knows if it's even a new clutch. He said he was going to install an Exedy and he installs a Clutch Master without even telling me. I ended up removing the clutch and discovered that in fact it was a used clutch! In addition I also discovered that the rear bearing is destroyed which make me question if the motor is in fact a new motor.

In addition on a "brand new motor" are oil leaks on the pan. Which I too have to remove and fix.

I agree with the idea that money should be put into escrow. It's done when you buy a house and should be the practice when shelling out thousands of dollars too to a repair shop. If a shop believes that they are a professional business then they wouldn't have an issue with it. One shouldn't have to fund their business.

I hope this falls across all ears so that this nonsense with shops like Rotor Piston Motorsportz LLC will end. If we are smarter consumers were better off in the end. Shops, especially ones that specialize in rotaries survive on the business WE give them.

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