The complaint has been investigated and
resolved to the customer's satisfactionResolved Rogans Shoe — Poor customer service
resolved to the customer's satisfaction
Rogans Shoes is a shoe store that has the worst return policy. The store will not give you any money back once you buy the shoes. They are yours for good so you need to be careful. We both tried on a pair of shoes and found them to be overpriced at $100.00 each. I decided I would wait on mine. The girl rolled her eyes sighed, "I wish people wouldn't waste our time." She said under her breath. We spoke to the manager about her rudeness and the manager said "We don't need your business, you are always unhappy hear, why doncha let Racine know about all your problems." We called a gentleman named Mark at the main office in Racine and he said he would fix the problem. I think it is highly unlikely that anything will change.