The complaint has been investigated and
resolved to the customer's satisfactionResolved Rockland International — Beware of this seemingly lucrative job opportunity!
resolved to the customer's satisfaction
I would just like to reaffirm what many others have stated via Complaints Board (regarding ALL Cydcor affiliates, and in particular: Rockland International of Troy, Michigan). Beware of this seemingly lucrative job opportunity. The entire company is based upon brain-washing a variety of individuals into falsely believing that Rockland really is, essentially, their best bet in today's corporate world.
When I was temporarily employed with this bogus company, I was under the impression that I would be working with others within my peer group. I am a college graduate from an accredited university; approximately 7-8 other individuals within a large group of 25 employees actually held college degrees.
Don't get me wrong, I have a great deal of respect for those that find college to be the wrong path for themselves; I think that everyone makes the world go 'round, and without hard-working individuals, (with or without a college degree), positively contributing to the economy, America would not flourish.
At the time of my hire, I was genuinely in search of a career that would require me to utilize my university-acquired skills. And, Andy, (the company's "President"), falsely led me to believe that working for Rockland really was a legitimate opportunity for a Bachelor's graduate.
Now, let me get into the logistics behind the set-up of such an elaborate scam as Rockland International (and all Cydcor affiliates). Rockland is, essentially, a Pyramid Scheme. While I was working for them, we were to "pound the pavement," so to speak, and solicit businesses into switching over their phone lines to our designated mother company. The techniques we were repeatedly taught in a cult-like atmosphere every morning revolved around building a sense of closeness with your victim, yet taking the initiative to go ahead with a switch-over when a customer seemed confused. If you could clearly add value to their current phone plan without them taking notice, you were encouraged to deceitfully do so in order to profit. These slight adjustments may seem trivial from an outsider's perspective, yet many companies are getting SCREWED by entrusting a Rockland scammer with their phone bill.
The entire notion of switching over one's phone service is so ridiculous; and, we were taught to leave the premise as soon as possible upon viewing the company's bill if absolutely nothing could be added (read: another phone line, upgraded DSL, any other addition that we could pull outta our a**es in order to increase their current phone billing statement), reiterating how non-customer orientated this company really is. Rockland thrives on promoting a service that really has little or no purpose, with employees that are falsely motivated on a daily-basis to work (and DRIVE) aimlessly for straight-commission and no gas mileage compensation, while Andy and Yvonne profit off of merely recruiting/interviewing unsuspecting and/or desperate individuals.
The most ridiculous part of my entire stint with Rockland International was actually participating in a few of the daily meetings that took place in that cult-like office down Stephenson Highway. Every morning, either Andy or Yvonne (his blonde counter-part) would give a pathetically conducted "motivational speech". I honestly snicker to myself everytime I tell friends/family about the things they would say to us. For example, one morning Andy attempted to motivate us by sharing his life story. Andy's life story? I don't care about the fact that you used to work in a cubicle, and probably graduated with a 2.0 cumulative grade point average from whatever institution you really attended. Your life story isn't inspirational. You have not defeated barriers in order to achieve ultimate success. You are the so-called "President" of ROCKLAND (FREAKING') INTERNATIONAL: an affiliate of Cydcor. A company known to many as a complete scam. You run a Pyramid Scam. You are a recruiter, you are not a president. You promote services to unsuspecting clients. You are, by no means, a true business man.
With that said, please DO NOT pursue a job with Rockland International. You will only end up compromising your morals, putting hundreds of miles on your car, and gaining little to no experience valid in today's TRUE business world. Don't compromise your true worth; luckily, I am now working for a large corporation of which I don't feel comfortable mentioning, and making a salaried income with benefits and a 401k. In a few years, I'd love to go back and get that MBA - mostly so I can tromp all over companies like Rockland International. They've been ripping you off for years, businesses: be aware!