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4:34 am EST
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Pura Silk fraud

I agreed to received the free-trial set of Bellagenix Purasilk and Serum on FOC basis. I received the product 20 days later with accompanying letter claiming to charge me USD99.85 + USD99.85 if there is no complaint within 14 days from date of order. So, why did they say its free? I too asked the bank to block my credit card and i'm thinking of changing its account number as well.

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PuraSilk confidence racket
US
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Dec 29, 2015 9:11 am EST

Hi, I have experienced the same confidence racket last september witj a 260 $CA withdrawal from my credit card (2 separate charges of 130$ each). I would have been so lucky to visit your website before my experience with PuraSilk. How can we stop those thieves?

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Fromikes
US
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Nov 02, 2012 6:10 am EDT

Made multiple efforts to contact company unsuccessfully. Charged account automatically, and no product received, which I do not want.

Will be notifying bank to disallow all charges from company and continue to reach their Customer Service to cease processing of orders.

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Berkovits101
IL
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Feb 26, 2014 1:25 am EST

I can't believe it - I thought this happened only to me! Thieves!

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CiCiR
Toronto, CA
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May 08, 2013 10:33 pm EDT

They''re a bunch of crooks.

April 2013 - I paid shipping and handling to get a trial size of the creams they are selling on their website. The charges appeared on my last month's credit card statement, and I paid it.

May 2013 - Purasilk billed me for $186.00 (2 separate charges at approx $93 ea), and it's on this month's Visa statement (not due until the middle of the month) I sent a message to Purasilk asking them to credit my account, but like most "fly-by-night" companies, they seem to be ignoring my complaint.

I have submitted a formal complaint to my bank advising them not to honour the charges - what's worse, they haven't sent me the trial as promised. I do not intend to pay that part of my Visa bill. I might take them to court, based on principle alone.

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Ratinah
MY
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Mar 26, 2013 10:20 am EDT
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I also experienced the same. .what is the necessary steps to stop this.

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ValClauzel
ZA
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Mar 25, 2013 3:55 am EDT
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The same happend to me! It is so frustrating! I had to cancel my credit card ! such a slep. Do you know if anything can be done about this? I would love the money back but I am not ignorant! Please bring these people down !

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Doreen Fernandes
IN
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Mar 24, 2013 10:37 am EDT
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My credit card was debited for the trial sample shipping charges. The trial sample has not reached me till date. Hardly a month passed and my credit card was debited twice with $99.95 for orders which I have not placed.

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ValClauzel
ZA
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Mar 12, 2013 3:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Free trial I did not received, money taken from my account!

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1:08 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Pop-up ad noted about risk free trial combined purasilk and essence of argan product. Felt it was straightforward and ordered with credit card. £2.49 charged for shipping for purasilk. After 4-5 days no product received, bit of research on net revealed possibility of scam. Called company asked me to call again after 3 days. Reassured me that product should...

Read full review of Pura Silk and 4 comments

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