My Magazine Club reviews and complaints
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charged my credit/debit card
i started getting this magazine which i did not want, so i started investigating and found that unbenounced to me i had been charged $139.83 on my mastercard. thank heavens there was a phone number and i called it, well first 2 calls said due to high volume of calls leave my name, number and reason for calling. well needless to say, they never called so i finally got a hold of them by saying i wanted to talk to them about the magazines i was getting. I got this lady, and i started to explain and she said that i had signed up for 4 magazines, which i did not. they weren't even the kind of magazines i read. the address they used is only our physical address not our post office box. i told her i was not even getting the other 3 magazines that i was charged for and she said i "couldn't cancel. i said what do you mean i can't cancel, i don't want those magazines and i want a refund. she said she could only give me a partial refund and i again said, "no way, i want a full refund,
i didn't ask for these magazines, and i don't even know how you got my credit card inform ation. she got off and come back after about 3 minutes and said again" we can't cancel these magazines and i can only give you a partial refund." well i am not even getting the other 3 and i will be d***** if i'm getting a partial refund for something i'm not even getting. she got upset with me when i said i will contact my attorney, and she said "well i will have the gentleman that has the recording of our conversation call you with the recording and i said you do that, cause i know i did not ask for these magazines. they are crap magazines that i would not pay $139.83 for. so you go right ahead and have him call.
well guess what? no phone call, no recording. probably no refund. i want these people stopped. what a ripoff!
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud
I started recieving magazines from the My Magazine Club when I didnt even order any magazines. I tried to call the customer service phone number and was put on hold and at the end the recording says "that extension is not available". I have called 3 different times and gotten the same run around recording. I have sent them an email also. These people have gotten my credit card info and charged my card without my consent! BEWARE!
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a victim of these scammers also. They have shared my information with at least two other magazine scammers also. How do I get these people stopped. We are getting calls everyday from some of them. I may get 4 magazines a day. I rarely go to mail box & not find a magazine there.
HOW DO U GET N TOUCH WITH THESE CON ARTIST THEY HAVE MADE CHARGES TO MY ACCT & I HAVE NEVER EVEN HEARD OF THEM...WHAT DO I DO? IF I HAVE TO THERE WILL B A LAWSUIT...BUT I HAVE BEEN UNABLE TO CONTACT ANYONE!
My 78 year old mother was contacted by this company and they spoke so fast it was hard to understand the details. She spoke to customer service several times and told them she was recieving magazines she never agreed to and did not want. The told her they would make the changes but never did. My mother asked them to cancel any additonal magazines and they told her she could not cancel. They then played a recorded message where they claim my mother agreed to the payments and this message clearly indicated my mother was confused and asked them to cancel that she did not want the magazine. Again they told her she could not cancel.
Bad Company! Will contact the BBB.
My account was charged. My bank refunded the funds. I tried to call the company on 4 seperate occasions and got the same recording "Our employees are enjoying a long holiday weekend..." Mine was signed up when I got a trial offer from a different company. I told them I did not wish to get any other offers and said on each offer they told me about. I was still signed up for the magazines and charged after cancelling 3 times prior to the charge date.
The same thing is happening to me but they charged my bank account and are now trying to say they never did charge it. I have had to file a fraud case with my bank due to the charges and am in the process of going back and forth with the Better Business Bureau about all of this.
Contact the BBB to file a formal claim against the company. Oh and they are called by, My magazine Club, Magazine Club and their BBB name is Outlet Publishers Exchange Inc. If you do get a hold of a rep, they will tell you that they are not a "Magazine Club" but a company that provides services of sending you magazine. Def Beware!
how can i cancell my magazinehome entertainment erika
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