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I bought a Tea cup maltese puppy from this lady who befriended me. Thinking I could trust her, she fooled me by pretending to have a passion for dogs. To make a long horror story short, my experience with lux pup was horrible. I am a single mother who saved up for 1 year and paid 3500 dollars for a puppy, which I thought would be the dream puppy for my 10 year old, but was fooled soon after. Her website led me to believe she sold quality puppies, but the puppy she sent me was not the one she sent me photos of, this puppy was boney had terrible tear stain, was very scared and all it would do was shake. My little daughter was so upset because her puppy wouldnt play, just run and hide under the bed. She never grew out of this, when I called Michelle and told her she insisted I was abusing the dog. I was appalled, hurt, I gave up and came to the realization that I was ripped off. I was sold an unhealthy dog from a puppy mill. I tried to give the dog the best home I could offer, still tried to love the dog even though it's personality was unnatural. I came home New Year's Eve, of 2011, to the dog having a seizure. She died two hours later of a stroke. I do not recommend this company and pls do not be fooled by this lady website.
Country of complaint: Canada
Address: Toronto, Ontario
Phone: 647 787 7547
The complaint has been investigated and resolved to the customer’s satisfaction.
I honestly have no sympathy for people who foolishly purchase animals off the Internet without doing any research. If they had, they would know that there is no such thing as a "tea cup" size, and that is the term backyard breeders and puppy mills use to make money off their unhealthy runts of the litter. Dogs were never meant to be bred the size of a fist- and paying over $3000? As well, if research was done you would know that is an insane amount. I only feel sorry for the poor animals- if stupid idiots would stop giving these monsters money they would not have a business of torturing animals.
My first experience with teacup puppy was horrible. Me and wife went to texas to pick up a yorkie from texas teacup puppies. The yorkie was very small but costed us nearly 10k in vet bills and died after 5 month.
My wife was devastated so we decided to buy another little yorkie; and we found luxpup. We explained our situation and asked Michelle to fly the puppy to us, get the blood work done and checked by our vet; if our vet approves, we will buy her and if not, think of the trip as a short vacation. She gladly said ok and flew herself with the dog to us.
Our yorkie now is 4 years old and 2lbs. She is very healthy, happy and cute! She has one of the cutest face I've seen in yorkies with very short nose. My nephew is also waiting for a yorkie from luxpup now.
If you are thinking about buying a puppy from LuxPup, Michelle will always happily answer questions and always update you with movies and pictures. Don't believe these complaints. Most of them are biased, and not done by real people who dealt with her. Some doesn't even make sense. Michelle is very honest and her dogs are gorgeous. We would highly recommend her to anyone who's looking for doll face korean puppies. Thank you Michelle for finding us a perfect baby!
DO NOT EVER BUY A DOG WITHOUT SEEING BOTH PARENTS! Follow this simple rule and you stand an excellant chance of getting the dog you want. Better yet, adopt from a shelter. Flying puppies is inhumane and 2 lb dogs of any breed, unnatural.