Gold Standard Moving and Storage reviews and complaints
Deposit refund for cancelled move
I contracted with Gold Moving to move my sons furniture to the military base he was being stationed at after boot camp. So a put the 13382.00 deposit down 9/25/21and cancelled the next day got approved for refund 9/27/21. I have called and emailed frequently and just keep getting told that I should get it as soon as it gets cleared from the legal...
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It's has been almost a year now that I have not received my refund and now I am unable to get in contact with anyone. I have called numerous times and each time they told me it would be by the next month or end of the month, etc. Absolutely horrendous and out of $832.
Country of complaint: United States
Desired outcome: Please contact me about refund.
Misrepresentation of service to be provided
Gold Standard Moving and Storage (abbreviated to GS) told us that they were moving brokers who worked with trusted vendors who they vetted and were their trusted partners and they would manage our move end to end which involved moving our household goods from Bellevue WA, to Glendale NY. We were told that GS managed everything end to end and we would not...
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