Data Tech Store reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Data Tech Store
Welcome to our customer reviews and complaints page for Data Tech Store. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Data Tech Store.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Data Tech Store's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Data Tech Store, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Data Tech Store. Your feedback is an important part of our community and will help others make informed decisions.
product
We purchased 4 back up tapes and paid $40 to have them over night shipped to us. The website said they had 4 in stock. 4 days later we have not received the tapes and have not heard back from them. When I called he said he would call me back and then I received an email a few hours later saying the order has been cancelled. Very poor customer service.
Lack of service - No customer Service
They'll quickly charge your credit card, you may or may not receive what you ordered. You'll never get to speak with anyone, or get any reply via e-mail, if there's any problem with your order...which you will have.
The also do business under the following aliases:
Data Tape Storage www.datatapestorage.com
Central Computer Supply of Troy Michigan
Data Tech Store www.datatechstore.com
[protected]
I would recommend steering clear of these businesses and web sites.
Don't get sucked in by their great prices listed online.
You won't get what you ordered and you'll be sorry for doing business with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
I return they product like they instructed --un used and they will not return my money.
I have been trying for 2 months to get my money back.
Watch out
Data Tech Store failed to ship product I ordered for overnight delivery. After repeated attempts, both phone and email, to reach Data Tech Store, I finally reached a store representative on the phone (days after my product was scheduled to arrive). I was told the product hadn't shipped so I cancelled the order and requested confirmation. No confirmation ever came and, despite canceling, the product arrived some days later. My biggest complaint is that Data Tech Store will not respond to either phone messages or emails (I have left a number of each). I've found other similar complaints online about Data Tech Store. Watch out! Don't get screwed like I did.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
I placed an order for a set of backup tapes almost two weeks ago. Datatechstore.com's website listed the items as in stock and ready to ship. My credit card was charged immediately, but I have not received the tapes or even a shipping confirmation. I have emailed the company twice requesting a status of the order, but have received no responses. Calls to their phone number only go to voicemail, and I have not been contacted regarding the messages I have left. I have asked them to cancel the order, but still no response, and the money has not been returned to my credit card. I am now forced to dispute the charge with my credit card company.
The complaint has been investigated and resolved to the customer’s satisfaction.
It happen the same thing to me, I placed an order for 12 cleaning cartridge, on wed jul 22, 2009, they stated in their web page they have the product in stock and charge me $335 including 2 day rush delivered, they sent an email with the order detail and that's it, no tapes was delivery to me, calling right away to my bank to process a charge back to my credit card.
This is a rip off, be carefully, how can we report this to the ip companies to shut down their web pag
I have experienced a similar situation with Data Tech Store. In an effort to solve my problems with Data Tech Store, I sent them many emails detailing my issues. To date, there have been no replies to any of my emails. I did, after many failed attempts, manage to reach someone on the Data Tech 800# phone line. When speaking to the person who answered, I had the distinct feeling that I was being lied to. The individual on the phone even had the gall to tell me that a Data Tech Store employee had had a death in the family and that was why there was a problem with my order. Really, if you could of heard the tone in this person's voice, you too would have thought, as I did... bull ###! I felt like a teacher dealing with a problem child... "sorry teacher, I couldn't finish my homework because my grandma died, again!" I'll stop, because I can feel myself getting angry, but as a parting shot I will say, spare yourself the headache and never, ever, deal with the disreputable, amateurish, lying-### punks at Data Tech Store.
Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.