BMI reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about BMI
Welcome to our customer reviews and complaints page for BMI. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with BMI.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used BMI's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with BMI, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with BMI. Your feedback is an important part of our community and will help others make informed decisions.
Lack of customer service after cancelling flights
Well we booked flights directly with BMI from Edinburgh to Orlando through Manchester, BMI to Manchester and then Virgin for the ameican flights. BMI cancelled both flights and while they contacted us about the flight change on the way there, they did about the flight back. We found out from Virgin when checking our luggage in to fly home that our Manchester Flight up to edinburgh did not exist. Not only had BMI not told us they had not moved us onto another flight. Having written and complained to them they have advised they are too busy to investigate what happened! Outrageous level of service all round and WILL NEVER FLY WITH THEM AGAIN!
The complaint has been investigated and resolved to the customer’s satisfaction.
Refund
I booked flight on line with British Midland International from Birmingham to Frankfurt for 24th May for two passengers and was charged a total amount of GBP 453.28
Due to uncertainty of flight caused by volcanic ash I cancelled the flights online on 17th May and was advised that refund would be made to my credit card within 7 days.
Out of the total amount of GBP 453.28 only GBP 48.00 has been refunded to my card and my email complaint has not been attended to.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
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