Bank Audi reviews and complaints
Non payment of fresh funds transferred from US Bank on Feb 26, 2023
The transferred amount showed in my Bank Audi account (Mobile APP) on March 2, 2023. now it has disappeared and is not available at the teller either. I called their helpline and they said that my name was transliterated wrongly: Amaneddine instead of the correct "Amineddine". They have both digitized and hardcopy photos of my national ID "Amineddine"...
otp urgent change unresolved
I moved to France one week ago and I am using my bank audi debit card to pay for my fees here, as I should and could.
Whenever I try to pay online, they send me an OTP to my lebanese number which is no longer in service.
After contacting customer service, they told me they changed it already, but someone from my branch took the case and is not replying to my emails nor my messages, even after I sent him the format he asked me to.
I repeat that I already mentioned that this is an urgent matter, but they are not taking this into consideration.
Country of complaint: France
We have received your comment. Thank you!