Bank Audi reviews and complaints
Non payment of fresh funds transferred from US Bank on Feb 26, 2023
The transferred amount showed in my Bank Audi account (Mobile APP) on March 2, 2023. now it has disappeared and is not available at the teller either. I called their helpline and they said that my name was transliterated wrongly: Amaneddine instead of the correct "Amineddine". They have both digitized and hardcopy photos of my national ID "Amineddine"...
otp urgent change unresolved
I moved to France one week ago and I am using my bank audi debit card to pay for my fees here, as I should and could.
Whenever I try to pay online, they send me an OTP to my lebanese number which is no longer in service.
After contacting customer service, they told me they changed it already, but someone from my branch took the case and is not replying to my emails nor my messages, even after I sent him the format he asked me to.
I repeat that I already mentioned that this is an urgent matter, but they are not taking this into consideration.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!