Extremely sad & disheartening experience I had at the hands of an employee of Autohaus Centurion, B. I had approached the dealership with intention to purchase a new motor vehicle. Failing to get the necessary assistance from the lack of availability of a sales executive, I requested the assistance of a more senior person.
A woman introduced herself as B. offered to assist. I expressed my interest in a certain VW.
It was at this point I was confronted by the worse form of racist attitude ever experienced. she asked what work do, whereupon I presented her with my relevant paperwork & employment credentials, she responded by asking how am I going to afford such a vehicle, and adding, I quote in her words, "all you blacks are the same, you want to drive fancy cars & you cannot even afford them".
I was absolutely appalled and disgusted by her statement. I asked her how she could make such a statement & assumption. She responded, saying it's her opinion & tried to brush it off.
I was so angry & disgusted, I took all my documents & made the decision to leave. I did state that I choose to take my business elsewhere and that I will not leave the matter there regarding her racist attitude. Her response was that I can do whatever I want.
Autohaus still has not responded.
Country of complaint: South Africa