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False promises and awful after service
I used ReloGulf to move my furnishings and belongings from Abu Dhabi to New Zealand. It turned out to be a total disaster.
Despite the specific promise by their sales rep that several large paintings and pieces of art would be wrapped and cased, when my goods were delivered to NZ I found my artwork wrapped in flimsy cardboard, frames smashed and some artwork damaged.
I was furious as the promise to case my art had been the primary reason I had chosen ReloGulf ahead of other competitors. ReloGulf tried to wriggle out of all responsibility and what they had commited to. Emails and calls went unanswered for long periods of time. In no way whatsoever would I recommend this removal company.
Don't be fooled by smooth talking, efficient service during the lead up to quoting and winning the job. It is right at that point that there is a disconnect between what is promised and what this company actually delivers.
It took 13 months to get my insurance paid out by Relogulf and their insurance policy partner. Complete nightmare.
Mark
Overview of Relogulf complaint handling
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Relogulf contacts
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Relogulf phone numbers+971 4 886 8148+971 4 886 8148Click up if you have successfully reached Relogulf by calling +971 4 886 8148 phone number 0 0 users reported that they have successfully reached Relogulf by calling +971 4 886 8148 phone number Click up if you have UNsuccessfully reached Relogulf by calling +971 4 886 8148 phone number 0 0 users reported that they have UNsuccessfully reached Relogulf by calling +971 4 886 8148 phone number
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Relogulf addressWarehouse No 10, Dubai Investment Park (DIP), Dubai, United Arab Emirates
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Our container was illegally sent from the United Arab Emirates to Germany.
This was the clear breach of our contract agreement with Relogulf in 2009.
This case is not solved in June 2012, after 29 months!
Relogulf and their German cooperating company IMS are trying to seize and sell off our illegally sent goods from the United Arab Emirates to Germany which is called in German & International Criminal law "Hehlerei" which means trying to sell stolen goods to make illegal money out of it.
Neil Price is not communicating but he insists on his right to seize and sell off the container which he had illegally sent to Germany in 2009 to get his bill paid in 2012.
We have always tried to communicate with Relogul, Neil Price and asked for a good solutions with negative outcome as he don’t want to accept his companies mistakes and doesnt want to report this case to his insurance!
Neil Price didn't want to communicate but he insisted on his right, he pushed up the costs by creating illegal fees and increasing the bill which he had created as of his companies mistake wich costs he requests now from us.
These illegal costs were created as of Relogulf's illegal actions!
We herewith want to ask all international cheated clients to contact us at seahorses1@gmail.com as of the unlawful, illegal and unethical actions of company Relogulf from the United Arab Emirates and their international co-partner companies.
A group will be formed to make all negative experiences with the company Relogulf and others public via media and initiating legal actions with international lawyers.
M. Russ & associated partners
The Managing Director, Mr. Neil Price is the big crook in the company Relogulf who is tricking international clients bt breaching signed agreements, cheating and blackmailing international clients as of evidence based documentation.
This case has been referred to Interpol as they tried to sell off our stolen goods.
More infos will be posted here soon.
We were European clients of Relogulf and have started legal actions against Relogulf and action against Relogulf via Interpol and public media reports will be published about Relogulf and other co-partner companies from Europe.