Rectangle Health review: Merchant credit card processor

They have an system outage for days. No one avaialabe by phone, email, chat. Says virtual terminals have been set to continue business and collect payments, but NOTHING is connecting. Even our professional IT team says it is problems on there side, and nothing we can do. Yet we are still be charged for services. And have no idea what is going on. Generic response on their support page that working on a solution