So I bought the modem after setting up charter...Was told to wait for my information in the mail that would allow me to collect my rebate. It never comes, so I try to figure out what's up, and I google CharterFreeequpment because that was on my online receipt. No number or anything. I call Charter and try to figure out what's up, and they end up hanging up on me.
BUT! After looking at the receipt again I see a very tiny link that says go to http://rebates.offerwire.com/ . So I contact that number and ask around, and they say my rebate as already expired and that I was supposed to download the forms from online. I say no, someone said to wait in the mail for it, and this was the first time I had even seen the link anywhere. They basically called me a liar and say there no way that would happen, but I'm not an idiot and if I had known to go to this website I would have. I asked to speak with the manager but of course she had already left.
Honestly, don't be lured into the sense of free anything, they will rip you off.
Company Business Name: http://rebates.offerwire.com/
Country of complaint: United States
Address: Kalamazoo, Michigan
I'm sorry that you are having problems with your rebate. I'm an employee of Bridgevine/Offerwire. Email me your order confirmation number and I may be able to help get this issue resolved.
Mark Ballard
mark.ballard@bridgevine.com
Yes, I called them about expired rebate too and they won't give the rebate form, but they told me I can still return the merchandise with 20% restocking fee. Also the wireless router sucks that it wont work with my VPN. So its a bad bad scam.