unauthorized charges to my credit card
An MLS website pushed me to this Realtly Store website when I was searching for homes. The site said for $1.00 they would send me info on foreclosures. So I gave them my credit card. Next thing I know, they billed my credit card $49.60! Just under the amount that requires a signature I guess. Looks like I'm not the only one. What a bunch of lying thieve...
Read full review of Realtystore.com and 8 commentsL Smart
I have never heard of these people. The first time they stole from my account for one dollar. Then went back into my account and stole another $49.60.
The complaint has been investigated and resolved to the customer’s satisfaction.
realty store
I have had attempts of charges to my Visa debit card. I have not authorized any charge to be made to my account from the Realty Store.
The complaint has been investigated and resolved to the customer’s satisfaction.
I should also say that posting a complaint on a web forum that is not in any way related to our site is an inefficient way to get in touch with us. We have contact info on our site and our Customer Service Department is highly responsive. I only found your post by accident, as checking this board is not part of our normal routines.
Samantha, the only reason that we ever charge any fees to anyone is when they sign up for our monthly service. Please contact our customer service line to address your concerns: [protected]
I went to the bank this afternoon and I have had an unauthorized charge to my account of 49.60. I would very much appreciate that the money will return back into my accont as soon as possible, because it has lead me to have a nagative balance into my account. If this problem cannot be fixed I will report the issue as soon as possible.
Thankyou
Samantha Walsh
You may reach me by phone [protected] ASAP
Our terms of service clearly state our service has a monthly fee.
When a user signs up they're exposed to this information and asked to confirm they agree.
Scam
I've never heard of this company, I've never done business with them, and they are billing 39.80 to my visa account on Capital One every month. I've just spend 40 minutes having to deal with Capital One on this Scam, having to be tied to my phone line, because I have to stay on the line for them to dispute the charges.
Dear Wesellyou,
I assure you we're a legitimate company and have no intention of billing someone for services they do not want. However, there is no information here that would help us locate your account or resolve the matter. Please contact our customer service line at [protected].
Best,
Ryan Fitz
Realty Store
How do I get my money back these [censor] are embezzleing from me? You should be ashaed of your self. How do you sleep when you go to bed know your stealing from people you sick [censor]. What ethnicity are you anyways?
Refund
I have never register for RealtyStore membership and I have never used RealtyStore Service, but I have been charged $39.80 p/month to my Visa account from 07/14/08 till 05/14/09 for $437.80 I sent Application to RealtyStore for refunding on 5/27/09, but I have no respond.
Read full review of Realtystore.com and 14 commentsIllegal charges on credit card
I completely agree, stay away from this company. They use shady practices in order to steal money from unsuspecting people. I've just reviewed my bank statements and found yet another $49.60 charge. My husband swears he called and cancelled after the first fraudulent charge. But yet here it is again. This company is exhorting money from two naive young...
Read full review of Realtystore.com and 33 commentsOverview of Realtystore.com complaint handling
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Realtystore.com contacts
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Realtystore.com phone numbers+1 (800) 473-1783+1 (800) 473-1783Click up if you have successfully reached Realtystore.com by calling +1 (800) 473-1783 phone number 0 0 users reported that they have successfully reached Realtystore.com by calling +1 (800) 473-1783 phone number Click up if you have UNsuccessfully reached Realtystore.com by calling +1 (800) 473-1783 phone number 0 0 users reported that they have UNsuccessfully reached Realtystore.com by calling +1 (800) 473-1783 phone number
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Realtystore.com emailssupport@realtystore.com100%Confidence score: 100%Support
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Realtystore.com headquarters600 Pine Ave., Goleta, California, 93117, United States
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The only way we ever process any fees is if you, or a member of your household, came to our site and signed up for our monthly service. If you have never heard from us, ask your spouse if they signed up for our service. We provide a useful service and charge a fee for it, but we only do so when someone willingly and knowingly goes through our registration process.
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