The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Rattan Furniture StoreScam - take your money and dont send product

This company is run by a cheat. They obviously dont keep stock of anything and simply take your money, dont send the product and then totally ignore your emails and requests for a refund. DO NOT DEAL WITH THIS COMPANY.

Responses

  • Lo
    loogy86 Jan 08, 2012
    This comment was posted by
    a verified customer
    Verified customer

    That's really BAD!!! I actually did manage to get my money back from them eventually...they gave me a refund! Still would never buy from them again though as definitely dodgy!

    0 Votes
  • Ad
    adstabs Jan 06, 2012

    Looks like the same thing happened to me. I put in an order at the end of September, and then phoned them a couple of weeks later to check on the progress. They said that they were out of stock of the particular item, but would have some more in 6 weeks. I didn't mind waiting for the item. After the time passed, and no item had arrived, I phoned them again to see what was going on. The said that they were no longer getting these items in and that they had refunded me the money. I was sure that they hadn't, but double checked my bank account anyway, and no refund had been given. Since then, I have tried and failed to get through to them. They have just taken my money and disappeared. THESE GUYS ARE CROOKS. KEEP AWAY FROM THEM.

    0 Votes
  • Lo
    loogy86 Nov 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Totally agree with you...bought a bed around 03/10/11, it is now 18/11/11 and still no bed. Supposed to be delivered within 14 days!! Have had replies to my emails previously saying 'it will be delivered next week but it's never come and I don't even think they have my address!? Can't remember now as ordered it so long ago. Didn't even receive an email confimation/invoice/receipt to prove I've bought and paid for it...good job I paid on credit card!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.