Range Publishing Ltd — Scam
This may not be posted in the correct section and if not, I would be grateful if you could direct it to wherever it should be. It isn't a claim so much as a complaint/query.
Has anybody heard of Range Publishing Ltd? My elderly uncle, living in Scotland, and running a very small business is being hounded (for want of a better word) by this company who are based in Manchester. They are being verbally threatening about an invoice he has no recollection of.
Apparently they keep telling him, he verbally agreed to have an advert on their website for an entry into The Internet Safety Awareness Wallplanner. He hasn't a clue what this is? When I looked - it was there but really strange looking and certainly not particularly useful or helpful. Not anything my uncle would be interested in.
[www.rangepublishingltd.co.uk] (link: http://www.rangepublishingltd.co.uk)
My uncle's hearing is not as good as it was and he has no idea what they were going on about. They say they have him 'on record' as agreeing verbally. I know for a fact if they had him verbally agreeing he would not have known what it was all about in the first place.
Has anybody else had any problems with this firm? I have written to them on my uncle's behalf advising that he does not wish anything from them, but the effect was for them to threaten my uncle even more with all sorts including court appearances and their legal team! They will not, however, put anything in writing to him as to what he has agreed to.
I understand the firm IS logged with Companies House but surely this type of hard sales, on particularly vulnerable people, cannot be legal? If it is it really needs to be stamped out. My uncle is having sleepless nights about it all, its affecting his life in a big way as he is so worried about what they will do next, he is frightened to answer the phone and yet can't not answer because of his small business. He is also finding that other firms are constantly calling now - most of them in the Manchester area too ! I have told him to hang up and not enter into any conversation with them but they are so persistent they phone constantly especially Range Publishing Limited.
Any advice on taking steps to stamp this out? Would be most grateful.
Even some advice on where to turn next. We rang trading standards but they weren't a lot of use to be honest