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CB Online Shopping Review of pureantiagingskin.com
pureantiagingskin.com

pureantiagingskin.com review: Scam 2

B
Author of the review
4:09 pm EST

I ordered face cream from the company pureantiagingskin.com. I received the face cream, which I didn’t like and tried it only once. I wanted to cancel all orders, but I didn’t find the contact information of this seller. And they continued to charge me and sent the horrible face cream. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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Nameless_gal
, NO
Nov 15, 2014 11:16 am EST

I got a call from +[protected] today (I live in Norway). It is supposed to be a US number (code +1), but when you do a reverse lookup, there is NO place in the US that has an area code of 472, like is shown when you get called by this number. I never reply when foreign unknown numbers call me. BUT, I think it was yesterday when I clicked on an ad for a face cream Belle Complex leading to pureantiagingskin.com and pureantiagingskin.info - ad was claiming to give you a free trial for a fantastic cream that more or less irradicates wrinkles you already have etc... I figured that I wanted to look further into the cream, not because I believed their crazy claims, but because I suspected that something was wrong with the offer (suspected it to be a scam or something like that), that there would be something hidden in the terms that would tell that it is not such a good deal anyway - but there were no link to the terms for this listed, the only way to see the terms were by entering your name/address etc. I looked at the terms and they are RIDICULOUS! DO NOT EVER ORDER THAT CREAM! I today see that lots of people (many in Norway, just as me) have got calls from this company, hiding behind this false phone number, and all of them have done the same as me, filling in some basic info to read more about this cream/terms for trying it - but they all, as I did, stopped before giving them their credit card info. So they obviously call everybody doing that, trying to get them to buy anyway (probably trying to convince you to try their "FREE TRIAL" (which is NOT free! Read further...).

The terms are difficult to understand at all, as they had obviously been automatically (or just very badly) translated. Some sentences made no sense whatsoever since they were not translated properly! And how can anyone then answer that they not only have read it, but understood and accept the terms?

They do say (all terms in English are my direct translations of the Norwegian version on their website): "Where do we send the product - YOU CAN TRY FOR FREE?". Wonder what they mean by that question mark. Don't they know themselves? The other explanation is to be found in their devious and misleading terms (of course lots of judicial mumbo jumbo language which is hard to get through, let alone to understand for a non-lawyer):

"You will be charged full price for the product you could try, and about 30 days after the date when you first ordered you will be charged for and sent a new 30-day supply of Belle Comples for the low price of (Norwegian Kroner) 680 kr with free shipping, and this will be charged the credit card you have given."
They later mention a two week trial period.

SO, obviously you CAN NOT try this cream for free! The only free thing here is that you get a 2 week delay before they charge you. Then they charge you full price, which you must guess what is based on what they will charge you for the second time, a month after you first ordered, because then they charge you again for 680 NOK ($110+). Altogether you pay 1.360, - ($220+) for two jars of cream - Fantastically low price, right? Well, so they say. I'd say it is overpriced!

They also write - and you have to agree to this:
"I have read, understand and agree to all legal disclaimers (actually they in Norwegian use words meaning that "they do not claim/accept any legal responsibilities whatsoever" - that they free themselves of any possible responsibility legally and that you understand and accept that (wonder what they really mean by that, as they may refuse responsibilities we can't possibly foresee and understand until the problem arise, what do I know?) - couldn't find any good English word to translate it to other than "disclaimer"). These sound like very responsible business people, right? ;)

And contrary to when you go to a store or pharmacy to buy a cream, you here don't even know what the cream contains or how much cream they'll give you in that jar they'll send. For all we know, it may even be a little bag of cream - we just don't know since they do not tell us anything of this. With the legal disclaimer above in mind, that also means they may stuff this cream full of maybe effective but very harmful ingrediences and we don't know a thing about it (the only substance they mention on the site is "Argireline", which is a substrate of Botolinum Toxin, a.k.a. botox - and who knows what effects and side effects that may have on some people's skin? On the Wikipedia site on this substance, it says: "Argireline has been developed relatively recently and therefore reports on its long-term use have not yet been produced." That means any customer takes real chances! There has been NO double-blind studies done on it for cosmetic uses yet either!)! There has been huge cases in the past where people also have been deceived by cream companies (some of you may e.g. remember the Skin Cap controversy and lots of lawsuits in it's aftermath, that was cream that should help for psoriasis, not wrinkles though)... And, of course, to get the "free" cream, you have to give them your name, address, e-mail and phone number - and finally, your credit card number. And it is obvious, even when we stop the order process because we do not agree in those terms and don't want to go to step 2 which is giving them our credit card number, they have saved our name and other information! That is what they use to call us! One thing is for sure, I am NOT answering that phone! And what F-ing sneaks they are, pretending to call from the USA when in real life it's most likely some Norwegian number they call from (since they have Norwegian-speaking people calling), using some sort of service to show us a false number so when we want to find out who called or want to call them ourselves, there's nothing to be found, as it is a non-existant area code and number! That to me says one heck of a lot - that is for sure not a sign of decent and honest business people! I'd say:

I do think that the best thing is to - DO NOT ORDER BELLE COMPLEX CREAM FROM PUREANTIAGINGSKIN.COM OR PUREANTIAGINGSKIN.INFO

If you are interested, and would like to read their terms, they are listed (in Norwegian)
https://pureantiagingskin.com/bc/nor-dsu/terms.php and English I found here (just tried different URLS and there they were!): https://pureantiagingskin.com/terms.php (so if you prefer other languages, try to alter the Norwegian URL and change "nor" for Norwegian to an abbreviation for your own language, maybe you'll get lucky?).

READ THIS NEWSPAPER ARTICLE/VIDEO:

A senior citizen in Canada was charged more than $420 because she sent out for two free samples of Belle Complex Cream!
http://www.cbc.ca/news/canada/british-columbi ... -book-1.2648285

They charged her not only for the Belle Complex cream, but also for another product they obviously sell, which she hadn't even asked to try. That sounds like downright FRAUD!

What did the lady say about the cream? Well:
“This cream was not amazing. In fact, I couldn’t use the cream, because I put a little on and it burned right away.”

Same website again... If you google "scam Belle Complex", you get more hits too... Here's some:

http://es.scambook.com//company/view/158265/Belle-Complex-Belle-Complex-cream
http://www.bbb.org/kitchener/business-reviews ... auga-on-1306590
http://beautyblogg.com/scam-og-svindel/ (Norwegian)
http://www.kjendis.no/2014/09/04/kjendis/dort ... ekrem/[protected]/ (Norwegian)

G
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Glinder
Calgary, CA
Mar 31, 2014 9:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I too ordered their Free trial offer bottle and before I had an opportunity to try it, I was charged full price! And within two weeks I was charged again full price because it is shipped without an invoice or any contact information! When I finally found their information and called, nothing was done! Best customer service could do was give me a cream at half price! Finally convinced guy to cancel! And they had the nerve to ask how they did! Will suck up the $$$ and never do this again. GL

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