Puls/Mr. Appliance review: Appliance repair service

On 12/27/21, we discovered that our two Edgestar refrigerators were not working. We called Edgestar, They recommended Mr. Appliance, evidently a nationwide repair service. Mr. Appliance sub-contracted the job to Puls. Puls’ repair tech was Fuad Rahimov. The tech was not able to repair the units. He suggested that new parts were needed and that he would see how quickly he could get them. He was also very persistent, before the service call was even finished, in asking me to give him a good review on Google. He gave me his cell no. and said I could call him directly. That was all she wrote, my friend! Since his one and only visit, I have made well over a dozen calls to Fuad, Puls, and Mr. Appliance. That’s two months’ worth of calls! No responses, no service, no call backs, and zero results! Puls is quick to send follow up emails trying to sell even further services. Really? Puls,…where is the service you promise? I have now asked for my $95 service call fee to be refunded. Of course, no response. DON’T USE THESE COMPANIES! Why are they not responding? Maybe they can’t get the parts. Well, then, get out of the business instead of collecting wasted/deceptive service fees. Their promises and fancy follow ups are no substitute for results. AS TO THESE SCAMMERS, A BIG THUMBS DOWN! Spread the word.