I was recently in the market to purchase a new home and contacted Richmond American Homes and spoke to elizabeth in sales. I gave her the details of what I was looking to purchase, i.e. price range, square feet, immediate time frame, etc. and she promised me numerous times that there was a home that would work for me and that she would email me pictures of the houses available and have the manager of the sub-division send me a packet with all of the information I needed in addition to having the manager call me. Nothing ever happened as she just kept making empty promises and I never received any information. Meanwhile, I decided to purchase a house from another builder and as such sent an email to tonia at Richmond American Homes stating that I chose another builder due to the none responsive behavior of elizabeth. tonia then replied with a curt lame excuse email which I found both rude and unprofessional. Can you imagine if they treated me this way before the sale how I would be treated after they had my money? BUYERS BEWARE OF RICHMOND AMERICAN HOMES.
