While my 30 day period has not expired yet, I can say that FJR's customer service is nonexistent. I was sent an email with a bonus link, that I could not open . They opened a support ticket, and I have not heard since.
I sent several emails to Frank's email address to ask for a little help in crafting my flyers. Nothing.
Anyone who has been in sales for more than an hour knows that customer service is the difference between professionals and fly-by-nights.
Unfortunately, this organization, while it offers some useful ideas, by its very unresponsiveness, is a consumer's nightmare, and I will not recommend it to either my Linkedin network, or the groups I belong to in Houston. I will add it to my blog as weell.
