i gave citifinancial permission to do a one phone payment and when i got behind in payments they took that information and set up automatic bank transfers. not just for this loan, they even took money for an entirely different account. what can be done about this illegall, and can i sue them. this is the kicker when i called the local branch the manager was so mean she told me that i had to have gave them permission because there not allowed to keep that information for the one phone payment i told her are you freaken kidding. it was my word against hers she almost laughed . i told her i wanted to be refunded the money and she said i cant give it back to you anyway because your acct is past due. so what im hearing is even though what they did was illegall i cant get a refund bacause im past due. please if a lawyer sees this please email me at renae402@yahoo.com
