Aug. 23rd
I am not in the habit of complaining. But the manner which my situation was processed was embarrassing and insulting.
After waiting more than an hour to resolve a mispriced, purchased item I got angry with the person handling. This person called security and accused me of pulling her hair and hitting her. I might have spoken with my hands but at no time was the young lady touched.
Once security came they escorted me out and I had to wait outside for the person I was with. I was told by the security person that I shouldn't have moved my hands. Believe I had pockets I would have put my hands in them.
It will not be surprised if this complaint isn't taken seriously, but the problem was certainly serious to me. When I finally came home (quite late) I had to go to my doctor's the next day because the situation raised by blood pressure so high that the doctor had to put me on medication.
What surprised me was the fact that IKEA's store is usually so well managed, from the restrooms to the rest of the facilities but no in the manner paying customers are handled most certainly be improved.
Perhaps the young lady who took it upon herself to accuse me of assaulting her had a bad day. But that shoudn't have been my problem.
Hopefully someone will read this and have the courtesy of answering.
