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dame

US
Registration date: Feb 13, 2009
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dame’s comments

put in my application in early December and received an approval. The Loan Officer got all of my paperwork (student loans, bank info, etc) in the beginning. Through the month of December and January she kept asking me for the same documents. I was scheduled to close on Jan 19, 2009 but that didn't happen; the loan officer said she needed more time and started coming up with numerous excuses about my debt to income ratio and asked for a closing extension to Jan 28, 2009. The other bank decided to pull out of the loan and wants to keep my earnest money deposit; now I have to attempt to get my deposit back because its over 30 days. From Dec 13 to Jan 28, 2009. SunTrust then sent me a denial letter on Feb 5 saying income and debt/ration. The loan officer had the nerve to say I was uncooperative--when every email she sent had a response to the paperwork she needed. She was not upfront about anything and was TERRIBLE! If you visit Manassas VA and go to SunTrust be vary wary of A. King if she is your loan officer, go elsewhere! She was terrible.