The complaint has been investigated and resolved to the customer’s satisfaction.
We sold a vehicle in 2004 and surrendered our plates to DMV and had a bill of sale. The new owner failed to register the vehicle and it was towed. Rickenbacker came after us as the 'last registered owner'. We submitted our documents to Rickebacker to show that this was not our debt. They, of course, say that they "lost" the documents. So we obtained copie...