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SMBLACK

Sacramento, US
Registration date: Feb 17, 2010
0 helpful votes

SMBLACK’s comments

Feb 17, 2010
4:22 am EST
I bought a bed from ikea the beginning of my fall semester. I just moved into a new apartment and was super excited to have a nice big full sized mattress compared to my dorm rooms twin size. My roommate and I attempted to put it together only to realize that one of the wooden boards were completely split in half. For some unexplained reason I didnt think twice about faulty material, because I had a cool new ikea bed. So I took it back. Long line but no biggy, it happens. I gave them the two halfs of the board and said I needed this to be replaced. Silly me I forgot my receipt, so whatever Ill come back and exchange it another day. I mean its my fault that I didnt have the receipt. So back again I went to ikea broken board in hand, receipt in the other, again a long wait but i just kept think of my cool new ikea bed. 2 or so hours later I had a new board, so back to assembly. But this time there was a piece I was missing. Crap back to the store. At this point I was slightly perturbed at the inability to assemble my cool new ikea bed. I got the last piece of my puzzle and headed home. However, again in my assembly a second piece was broken and the the most resent piece I retrieved was not the right one. So again back to my 2 hour long wait in the customer service line. I mean what the hell were they doing back there? There were only four people ahead of me and the math doesn't quite add up. What ever.

So FINALLY put together I spent at least a month on my bed until one day the wooden boards decided they no longer wanted to connect to the rest of the bed. At first I was a little shocked my cool new ikea bed is broken oh no, i must fix it. And I did, every single time it broke. Which happened a lot. Often enough that i got tired of constantly waking up and putting everything back together every night. Then the midbeam caved in. I have never in my life seen that happen before. But down it went with out my approval. Now I sleep on my mattress on the floor. Not so cool and new anymore. And here is the end of the line. Never buy any furniture from ikea...especially the beds(or at least the ones with the wooden slates). Though I hate going back to ikea for anything im not gonna lie, their meatballs are so good. JUST DONT BUY A BED!

OH and numbnutts talking about customer service and crap. Toyzruskid...ya i am a college student working to afford my education, but working also requires some respect of that job. In case you didnt know. Sure your not obliged to guarantee ikeas crappy furniture, but your there to help the customer in what ever way possible. Im not saying buy the [censored] bed off of them but I am saying if you have a certain respect of your position and company you should act like it not just dance around and say that its not ur fault ikea sucks. And if you dont have this type of respect it is because the company is not taking responsibility for their employees and is negligible of their actions. So i understand feed your kids, go to school, but if im buying something from the store you work at dont act like a god damn bi;lktch.